Taskrabbit

Senior Partner Manager 

Senior Tasker Success Manager

•Coach new Taskers 1:1 through their registration and onboarding experience. 
•Partner with the Task Logistics team to ensure every Tasker achieves their individual tasking goals. 
•Run a local community communication platform where demand alerts, product changes, etc. are communicated
•Identify Taskers at risk of churn and conduct outreach to retain them
•Conduct coaching sessions for Taskers with poor customer service/platform usage 
•Closely track performance of Tasker success key metrics for your markets. Understand and translate local trends to the Market Manager and Head of Tasker Success
•Regularly share learnings, pitfalls, wins with the Tasker Success team to improve programs and/or create new ones

Tasker Success Manager

WeWork

•Led team at historic Golden Gate Theatre location and oversaw all hospitality, operations, and sales
•Acted as the main onsite sales contact for contract commitments and renewals
•Reduced churn by focusing on sales initiatives that increased customer retention

Community Manager

Philz Coffee

•Led a team of 30 team members to create an unmatched customer experience at the Flagship location
•Implemented development plans for the team which resulted in multiple promotions
•Daily duties included growing sales, streamlining operations, team training, and pilot program participation

Store Lead

Whole Foods Market

•Led a multi-department team of 50 team members to meet standards of excellence
•Assisted with store openings and trained team members across the region 
•Worked with Store Leadership to ensure all financial goals were met, with a focus on reducing waste

Associate Team Leader

Ramona Bakery

•Opened storefront daily and ran the retail operations
•Maintained inventory levels and handled special orders
•Performed various tasks to assist the baker, including cake decorating and basic production 
•Responsible for maintaining the facility to health and safety codes

Keyholder

Powered by the power of woo, passionate about excellent service

Let's connect! The time is now because yesterday is already gone and tomorrow is not guaranteed. I'm a passionate people person fueled by coffee and helping others. 

Specialties: • Revenue Generation • Business Operations • Sales and Marketing • Strategic Planning • Business Development • P&L Management • Profit Optimization • Recruiting & Staffing •Training  •Teambuilding •Content Creation •Social Media •Coaching

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