Ashley Smith's Linkedin Analytics

E: [email protected] 🚀 Passionate ServiceNow Business Analyst | Accomplished Technical Writer Greetings! 👋 I'm Ashley Brianna Smith, a results-driven ServiceNow Business Analyst and seasoned Technical Writer with a proven track record of delivering impactful solutions. With 4 years of hands-on experience, I bring a unique blend of analytical prowess and effective communication to the table. 🌐 ServiceNow Expertise: Proficient in ServiceNow platform configuration and customization. Skilled in translating business requirements into effective ServiceNow solutions. Experience in implementing ITSM processes and optimizing workflows. ✍️ Technical Writing Excellence: Adept at crafting clear and concise technical documentation. Extensive experience documenting complex systems, processes, and user guides. Strong attention to detail, ensuring accuracy and consistency in documentation. 🤝 Collaborative Team Player: Proven ability to collaborate with cross-functional teams and stakeholders. Effective communication skills, both written and verbal, fostering a positive team environment. 🔍 Analytical Thinker: Strong analytical and problem-solving skills, capable of dissecting complex issues. Ability to analyze business processes and recommend improvements for efficiency. 📈 Project Management: Skilled in project planning, execution, and meeting tight deadlines. Proficient in managing multiple projects simultaneously with a keen focus on quality. 🛠️ Tools and Technologies: Familiar with a range of documentation tools, including Microsoft Word, Google Docs, Confluence, Jira, Swagger/Open Api, and ReadTheDocs Experience with version control systems for documentation. 🌱 Continuous Learner: Committed to staying updated on industry trends and emerging technologies. Quick to adapt to new tools and methodologies in the ever-evolving tech landscape. Let's connect! I am eager to explore new opportunities, share insights, and contribute to innovative projects. Feel free to reach out if you are looking for a dynamic professional who can bridge the gap between technology and effective communication. E: [email protected]