SONOC

Own Billing & Rating sub systems to provide clients with A2P invoicing & billing intelligence.
Lead Sender ID creation & management flows, architecture & implementation including document , UI design, asset management, validity, rating.
Own CPaaS platform with rating, invoicing and Mavenir SMSC integration with Kafka queues
Consult telcos on number management solutions

Product Consultant

Route Mobile Limited

Consulted enterprises on their WhatsApp , Viber , RCS , Contact Center and Voice Solutions.
Led the Email product Route Mailer. 
Led the Omni channel communication messaging platform solution OCEAN.
Owned the SMS firewall , consult telco's on opportunities for Instant Virtual Number(IVN) solutions.
Reduced turnaround time for onboarding customers via smart (shortlink) contact center solutions (Reduced average call time from 15 minutes to 4 minutes). 
Enabled MarTech messaging channels like MoEngage, WebEngage, EdgeCRM, CleverTap.
Led branding over SMS and calls working with handset vendors, Google and OTT provider Truecaller partners. 
Led Identity solution product to enable authentication, authorization, EKYC onboarding of customers, location fetch with user consent, SIM watch solutions and explored use cases to exploit the functionality provided across various industries including ecommerce, loan origination, loan operational risk.

Product Specialist

Tech Mahindra

Played a critical role in ensuring the success of customer engagements as well the achievement of revenue goals for TechM Managed Services by working with our strategic partners to align with our organizational needs from an end customer perspective, designed workflows to meet these requirements, and position TechM to sell the manged services. Also provided oversight and management of our largest and most strategic alliance engagements, working with our leadership and partners.


Engage our sales to be aware the alliances we have, enabled sell to, sell through opportunities. Owning solutions connects and taking them to sales folks. Marketing and branding, market to internal stakeholders (regional heads). Enable the sale of solutions created on partnership. Sign up relationship contracts, renewals and other electronic agreements.  Understanding our as well as partner needs and map accordingly. Focus on mutually beneficial partnerships. Process related engagement with local sales, alliances, finance, taxes and other governance. Monitored KPI’s of revenue derived by TechM, partner revenue (licenced sales), deal closure and branding / marketing. Interfacing global consulting firms for contracts from an alliance perspective.

Global Alliance Engagement Manager (Enterprise Sales)

Drive pre sales activities of Enterprise Mobility & Digital Enterprise solutions to focused accounts. by co-ordination of solution team that solve challenges faced by enterprises across various verticals. 

Solutions proposed by our team include mobile enterprise solutions integrated with middleware & MEAP platforms coupled with various backend systems, automated & functional mobile test platforms, MDM solutions, wireless card systems, wireless card payment , backend authentication services & integrated services including IoT.

Manager - Digital Enterprise Services - APAC, NA

MobiMedia Technology Services India Pvt. Ltd.

Design technical solutions based on USSD & Smartphone/Tablet Apps for iOS, Blackberry, Android, Symbian, Windows Mobile integarated with Web Server Solutions, SMS & Social Networking extensions on open source & scalable architectures.

Driving pre sales activities - respond to RFP’s & RFI’s with project proposals, solution documentation, presentations & collaterals for solutions & products - estimates, timelines & project deliverables working with design & engineering teams in close collaboration with clients & digital agencies to ensure solution delivery & execution

Sr. Solutions Engineer

NDS Limited

Validation of STB software .
 - smart card security , stream and recording functions - test scenarios , ensure compatibility with various versions of the product and ensure quality standards.

Ingenieur Informatique

Analyse technical and commercial needs of the client and propose a solution using various optic technologies by re use of existing FO or IP capacity to various points of presence. 
Cost optimization.  
Manage roll out team in accordance with client SLA’s and KPI’s. 
Manage risk of active data through shared resources by 
 creation of back up plan in case of faults by modification .
 
Perform audits of Extra and Intra site/shared operator spaces for future capacity needs and plan for capacity addition 
 employing industry best practices while dealing with large ISP’s and clients to ensure maximum uptime and minimize  risk.

Business services Pre Sales Telecom consultant

Orange

Analyse needs of the R & D, marketing & innovation departements for the product Orange Office to manage its QoS  parameters.

 Create a call for offers for the required solution and compare the received responses to choose a solution that integrates well with existing applications . 

 Ensure delivery of the solution with the provider in a timely manner and finalise the interface ,propose data models to take decisions based on various trends and KPI’s as defined by the team, ensure the final product is in conformity with the needs of the team.

QoS Analyst

Mastiff Tech Pvt. Ltd.

Software Developer

Fortune Infotech

Digital Transformation of omni-channel workflows & numbering management solutions. Alliance Management, Product Management, Process design & engineering.

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