Angela Tackett

Lockheed Martin

Talent Acquisition Analyst | HR Data Analyst

US Navy

• Boosted customer satisfaction by 92% with design thinking methodology implementation in FY21-FY22 
    surveys – office survey.
• Identified and mitigated negative attrition trends by addressing training database constraints. 
    Successfully advocated for a change in the identified constraint, leading to a remarkable 23% increase 
    in annual retention post-implementation.
• Secured 4 Retention Excellence Awards by conducting continuous analysis of 29 government datasets 
    over a 2-year period. Translated findings into actionable KPIs benefiting two organizations under my 
    supervision.
• Digitized reporting, saving $25k and improving data accessibility through the implementation of 
    interactive Excel dashboards. Conducted C-Suite user training for seamless adoption.

Manager, HR Analytics & Career Consultancy

• Orchestrated successful companywide Salesforce launch for application of 3k+ end-users from vision to 
   production.
• Facilitated 500+ hours of Salesforce CRM training qualifying eight executive account managers and 
   program managers.
• Sustained 100% system security by implementing the Principle of Least Privilege (PoLP) to restrict system- 
   level access.
• Achieved a sixfold increase in efficiency by streamlining the processing of 1.5k+ contracts. Successfully 
   dissolved PSD and implemented seamless operations using Salesforce.

Manager, Salesforce Administrator

• Integrated operative OOMA training into curriculum to align students for fleet expectations.
• Trained 115 avionics technicians through 3k+ hours of diagnostics, troubleshooting analysis, maintenance, 
    and repair instruction.
• Advanced aviation readiness with focused instruction in electrical theory, test equipment, aircraft interface, 
    teamwork, time management, and diagnostics, utilizing tailored assessments.

Avionics Instructor

• Performed quality assurance for Microsoft-based aviation readiness reports, meticulously cleaning and 
    summarizing metrics and key performance indicators. Independently transformed OOMA/DECKPLATE 
    data into a Monthly Maintenance Plan, and distributed it across 22 stakeholders with accuracy.
• Validated 1.5k QA records, identifying and correcting 245 errors returning operations within NAMP and 
    Type Wing compliance.
• Increased forecast accuracy and data integrity for 12 aircraft and 535 personnel through streamlined 
    database refinement.
• Prioritized data cleaning initiatives and conducted training for 15 subordinates, ensuring sustained data 
    cleanliness and revamped qualification tracking for 267 profiles. The result was a notable 43% reduction 
    in the "30 Day No Progress" report.

Database Administrator [No-Code]

• Conducted thorough inspections of OOMA administration accuracy, flight line operations, aviation 
     maintenance, and performance testing and troubleshooting for the Sikorsky MH-60R helicopter 
     platform.
• Recognized by PMA-260 with an award for submitting over 292 "invaluable" publication corrections, 
     crucially enhancing the UIM-1B test set during the RD&E phase ensuring a seamless fleet-wide release.
• Led mission system and avionics operations for 12-aircraft squadron and direct hundreds of technicians 
     throughout tenure.
• Oversaw production of COMM/NAV Work Center [610] through NALCOMIS management at FRCMA Det 
     Patuxent River, supervising a team of 19 employees.

Aviation Electronics Technician, Quality Assurance Representative

● Led eight technicians in all avionics maintenance and repair on four MH-60R aircraft supporting operations aboard the USS Mason (DDG-87).

MH-60R Lead Avionics Technician CDI/CDQAR (Quality Assurance Representative)

Deployed Aboard USS Mason DDG-87

● Established daily workflow prioritization and managed execution 
● Directed 19 technicians in the intermediate level repair of communication and navigation equipment.

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