Ascendion

•	Owned requirements gathering, user story development, and backlog prioritization for enterprise-level applications, bridging the gap between business needs and technical implementation.
•	Collaborated with Java/Python/Salesforce development teams, ensuring alignment with business requirements and supporting system development from scratch as well as enhancements to existing platforms.
•	Facilitated Agile ceremonies, including daily standups, sprint planning, and retrospectives, to drive iterative development and ensure stakeholder alignment.
•	Developed process models, documentation, and test scenarios to support the launch of scalable systems across multiple access channels.
•	Managed cross-functional and globally distributed teams, coordinating across time zones and ensuring consistent communication and project alignment.

Senior Product Manager

Walgreens

•	Managed expectations and requirements across engineering, customer experience, and senior leadership, driving product backlogs and timelines.
•	Worked on consolidating multiple vendor portals into a single unified system, ensuring consistent user experience and data integration.
•	Collaborated with technical teams and developers (Java/Python/Salesforce) to define product strategies, manage product backlogs, and build applications from scratch.
•	Participated in stakeholder alignment sessions, user story development, and Agile/Scrum processes.

Product Manager

Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas

•	Managed end-to-end product delivery for accounting software’s reporting and data modernization.
•	Gathered and documented complex business requirements, functional specifications, process flows, and integration points.
•	Facilitated cross-functional workshops and refinement sessions to gather requirements, define workflows, and align with stakeholder needs.
•	Developed backend optimizations and supported supplemental dental insurance capabilities, improving overall product quality.
•	Led UAT efforts, defined test scenarios, and ensured system readiness for launch.

Associate Product Manager

Develops robust applications for Group, Government and Retail lines of business

Works closely with Business Analysts, Developers and testers to resolve project dependencies, while liaising with clients and vendors to resolve day-to-day issues

Quickly resolves incidents and defects in testing environments, and in addition, develops enhancements and modifications

Performs quality tests on new enhancements and/or modifications, as well as creates solutions for existing products and systems

Collaborates with business teams to finalize technical requirements for upcoming projects, while deploying code daily to Continuous Integration environment to ensure timely delivery

Application Developer

Photoshopped images using Adobe Elements 9 to update content on TeamSite, ensuring quality design and structure layout of website

Developed forms using JQuery for an overall evaluation of Rich UI coding standards, and consulted with group members on web site layout and design

Updated content on TeamSite through SharePoint, while assisting with editing and updating company ITG policies and standards via Word and Excel

Generated reports for expiring technologies and their end of life dates

Associate Intern

I Am We

Photoshopped images using Adobe CSS to fit main web page, while ensuring quality design and structure layout of website

Designed user friendly website via WordPress, and consulted with group members on web site layout and design

Assisted Project Manager with weekly tasks and updates for developing I Am We Foundation website

Web Developer/Assistant Project Manager

Product Manager with 9+ years of experience in building backend applications for e-commerce and healthcare, streamlining operational processes, and a good understanding of complex software infrastructure.

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