Data Sailing

Expert in identifying areas for improvement and automating processes to increase efficiency, productivity, revenue growth, and lower operating costs for companies of varying sizes and industries. Specializes in consulting on data usage, analytics, and visualizations to provide easy access to valuable insights.

Tech stack:
PowerBI, Tableau, Zoho Analytics, Looker
PostGre, MSSQL, MySQL
Snowflake, Bigquery, Fivetran

Data Consultant & Principal | DataSailing | Seeking Collaborative Opportunities

Cater2.me

In this role, I manage $2M+ monthly revenue across eight cities while serving as a Regional Director for the east coast and satellite markets of Cater2.me. 

I also establish and retain profitable relations with national clients on east coast markets while strengthening national relations and developing strategies to improve company regional sales.
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My duties also include leading multiple teams across various geographical locations to execute sales, marketing, and customer service operations. 

Furthermore, I deliver guidance and KPIs visibility to other stakeholders as well as gather and examine company metrics to analyze data on market performance for improving the company market position.

A few of my notable accomplishments are mentioned below:

- Increase sales by 15% in the Eastern Region by providing exceptional leadership and sales record.

- Developed three new markets by sourcing vendors and reaching out to clients while expanding service in remote offices.

East Coast & Satellites General Manager

I improved operational productivity while supervising a team of 30-40 part-time non-exempt onsite coordinators across multiple markets. 

While performing my duties I also maintained close relationships with vendors and clients to comply with safety and deliver timely meals to attain high client satisfaction.

Furthermore, I also evaluated and delivered the company’s external operations performance reports (KPIs) to stakeholders to guide on overall progress.

My accomplishments in this role includes:

- Developed an internal scheduling platform and other tools used by the external operation team in coordination with the CX team.

- Developed national performance evaluation and Secret shopper plans for the coordinators.

East Coast External operations manager

Peter Callahan Catering

Responsible of the human resources of the company.
Advertise, Recruit and train for the freelance, part time and full time positions.
Manage and oversee the staffing, warehouse and drivers before, during and after all events. 
 Provide administrative assistance and support the CEO and the business manager. 
Provide office support, administration and bring my IT skills to help in the office.
Efficiently create and manage client and staff database.

Staffing and Logistics Manager

French Creations

Manager on site in charge of the restaurant re-opening. The restaurant is part of French Creation group (12 restaurants in Hong Kong)
Manage the team, the client expectations and the level of the restaurant.
Market the restaurant and take charge of private and special events.
Control the costs of labor, beverage and food. Keep track of daily revenue and creation of daily P&L

Restaurant Opening Manager Saint Germain

Angkor Village Resort & spa

I am responsible of the whole F&B outlets, team and revenue.
The department has 3 restaurants plus in-room dining, an outdoor theater, a bar, and a meeting room.
The chef and I are working together to ensure high level of quality and service to our guests.
Together we design new menus (food, drinks and wine), purchase goods and make improvements to maintain the 5 star standards.
My team has up to 60 members in the busiest times of the year.I take care of their recruitment, training and promotion.
I am responsible of health and safety of the department as well as the budget, revenue and profit.

Food and Beverage Manager

Ecole de Savignac

Student in Final Year MBA Hospitality Management

Belmond La Residence d'Angkor

This Management trainee has two missions. 
The first one is in the Food & Beverage department. I assist the management in 3 outlets, 2 restaurants and 1 bar lounge: Staff Administration (27 staff), training the team, coordination with the Chef, up selling training, manage the F&B team in operations and administration job. 
The second one is the health, risk and safety management in the hotel.

Food and Beverage, Health, Risk and Safety Management Trainee

Sofitel Zhongshan Golf Resort

Assistant Manager Western Restaurants (Gastronomic and ADD) and Room Service Department
Team of 27 Chinese staff, daily briefings, trainings and staff improvement courses to reach the goals fixed by my hierarchy.

Main Actor of the Suning Hotel Company show the August 28th 2013 in front of 3000 people. Relationship and management of Chinese employees.

Management trainee F&B

Restaurant le Sin

Chef de rang

Grand hotel Loreamar Saint Jean de Luz *****

Commis for the cold station in a 5 star hotel kitchen within a brigade of 40 cook.

Commis Cook Trainee

Hello!
Experienced business professional with global experience in management, customer success, and data analytics. Built and led a successful Business Intelligence consulting firm with a track record of market analysis, establishing KPIs, and driving revenue growth. 
Entrepreneurial spirit with a proven ability to identify new business opportunities and increase profitability.  Strong communicator and team player with multilingual abilities, excellent interpersonal skills, and MBA graduate in Hospitality Management. 
Proven track record in working in 5-star hotels in South East Asia and event management in prestigious locations in New York City. Skilled chef and responsible dog dad.

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