Aussie Merciadez's Linkedin Analytics

With over 20 years of experience in marketing, innovation, and strategy, I am a passionate and driven leader who creates and implements customer engagement and loyalty programs for global iconic brands. I have a proven track record of developing and launching new products, services, and campaigns that drive revenue, retention, and growth for B2C, B2E and B2B segments. As the Global Chief of Customer Engagement and Loyalty Partnerships at Komo Technologies, I oversee the development and execution of the customer engagement SaaS platform that is shaking up the way organisations capture first-party data and own the attention moment. I lead a team of talented professionals who partner with clients across various industries and regions to deliver innovative and tailored solutions that enhance customer loyalty and satisfaction. I am motivated by the challenge and opportunity to shape the future of customer engagement and loyalty in a dynamic and competitive market.