Acosta Group

Sr. Program Manager

Program Manager

•	Leading a team of 15 cross functional North American remote specialists
•	Created and launched a new team to support all pre-hire onboarding for the entire enterprise across North America
•	Implemented standardized hiring process across the organization reducing time to fill by 9 days
•	Created and implemented SOPs and KPIs
•	Data analysis and KPI measuring to drive ongoing process improvements 
•	Business analysis to include process mapping 
•	Own North American pre-employment screening to include multiple vendor management, adjudication, and processing adverse action as needed
•	Implemented electronic file system
•	Works with IT partners to maintain all recruiting systems, including multiple ATS
•	Support company acquisitions
•	Business Process Lead for Recruiting and Onboarding in an enterprise HR system implementation involving multiple companies under the Acosta umbrella
•	Works within multiple HR Systems of Record and Applicant Tracking System

Talent Operations Manager

Mosaic North America

•	Managed two teams: recruiting and onboarding
•	Accountable for recruiting and hiring all US Field hires for Assisted Sales and Training for Mosaic Sales Solutions in addition to all US pre-hire onboarding
•	Rapid redeployment of internal employees and rehires
•	Recruiting team handled on average of 500 hires a month
•	Onboarding team handled preboarding an average of 1200 hires a month
•	Promoted to Talent Operations Manager

Talent Acqusition Manager

•	Led a team of onboarding specialists both in office and remote
•	Supported multiple business units for Mosaic Sales Solutions
•	Responsible for pre-hire onboarding for all US employees average of 1200 hires per month
•	Reduced time to hire from an average of 12 days to 4 days
•	Handled all aspects of background, drug screens, and MVR checks to include adjudication of all pre-employment screenings nationwide to include processing adverse action
•	Collected and verified I9s
•	Handled complex HRIS transactions
•	Resolved integration issues and errors
•	Attended program launch meetings and advised on processes
•	Data analysis utilizing Taleo OBI and excel
•	Compliance audits
•	Worked with cross functional leadership to implement change in background vendor 
•	Implemented new onboarding system nationwide (Taleo Transitions) to include:
•	Created and tested scenarios in staging environments prior to production
•	Trained and demonstrated new onboarding system (Taleo Transitions)
•	Created and implemented SOPs and KPIs
•	Subject matter expert for onboarding on various company projects and initiatives to include a company-wide shift to Oracle HCM 
•	Promoted to Talent Acquisition Manager

HR Onboarding Manager

•	Worked directly with a high-profile client
•	Created competency-based job descriptions and structured interview guides
•	Recruitment lead on various projects
•	Conducted multiple interviews a day
•	Sourced using various methods and avenues for qualified candidates
•	Conducted weekly staffing calls directly with the client
•	Staffed various positions to include retail marketing, sales, experiential marketing and salary roles
•	Exceeded hiring goals and metrics
•	Promoted to Onboarding Manager

Recruiting Specialist

The Home Depot

•	Responsible for all store level HR process that affected up to 160 associates in a $42M location
•	Completed all store associate scheduling on a deadline
•	Staffing/hiring to include mass seasonal hiring within State/Federal law compliance
•	Full cycle recruitment
•	Initiated recruiting events for the store as well as for the district
•	Conducted both on-site and off-site job fairs 
•	Taught new associate orientation/on-boarding
•	Completed all new hire paperwork to include I9
•	Training and LMS administration
•	Benefits administration
•	Completed sales forecasting
•	Succession planning
•	Employee relations
•	Assisted with associate investigations
•	Supported all store associates while working directly with Corporate HR, district leadership, the General Manager, and all other support leadership within the building.

Associate Support Supervisor

Best Buy

•	Directly responsible for all aspects of store operations to include: Customer experience, location cash management, employee development, and performance management.
•	Completed monthly P&L reconciliation 
•	Conducted new associate orientation and training classes
•	Scheduling for all store associates
•	Labor management
•	Staffing/hiring to include mass seasonal hiring within State/Federal law compliance
•	Effective use of applicant tracking systems
•	Full cycle recruitment
•	Conducted interviews
•	Completed all new hire paperwork including I9s
•	Coordinated on-site job fairs
•	Succession planning
•	Expense Management 
•	Processed Payroll for all store associates
•	Responsible for all customer credit applications
•	Supervised 20 direct associates and 85 indirect associates in a $30M location

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