Madison Logic

My responsibilities as a ACXM include:
-Overseeing the setup and operational execution of display advertising and lead generation campaigns, ensuring alignment with client strategies and objectives. 

- Managing client reporting to provide valuable insights, analyzing campaign data, and effectively communicating results both internally and externally. 

- Addressing and resolving customer issues promptly, ensuring a high level of client satisfaction. 

- Coordinating with internal departments to ensure client instructions and assets are correctly implemented, and providing updates at critical milestones. 

- Identifying opportunities for optimization and upselling of Madison Logic's products and services.

- Participating in campaign kick-off calls to align on strategy, developing client-specific lead generation strategies, and serving as the liaison between client expectations and internal system capabilities.

Associate Client Experience Manager

RD Info Global Solutions | RDIGS

- Accomplished Manager of Strategic Partnerships & Business Development, specializing in cultivating connections that drive revenue growth and amplify brand prominence. 

- Expert in identifying and nurturing synergistic partnerships and orchestrating impactful collaborations. Skilled negotiator, crafting mutually beneficial agreements while integrating trends that captivate audiences. 

- Strong team player, seamlessly coordinating diverse departments into a cohesive unit.

Manager Strategic Partnerships & Business Development

- Focused on organizational growth by identifying business opportunities and building long-term client relationships.

- Plan, launch, and manage multi-channel demand generation campaigns, including email, content marketing, social media, PPC, and SEO.

- Create strategies to transform potential customer relationships into meaningful engagements.

- Develop unique methods for companies to create qualifying interactive content, increasing sales and advancing leads through the funnel.

Senior Business Development Specialist - Sales

Ziff Davis

- Identify potential clients, contact them by phone, and schedule appointments for the Sales Director.

- Clearly explain products and services to prospective customers during appointments.

- Demonstrate a thorough understanding of the sales process, including strategies to generate client interest in meeting with the Sales Director.

Senior Business Development Specialist - Inside Sales

Facile Services Pvt Ltd

- As a dedicated Subject Matter Expert in Demand Generation, I excel in crafting and executing data-driven marketing strategies for rapid business growth.
- Collaborate with content and creative teams to develop compelling campaign content.

- Analyze campaign performance and lead conversion rates, adjusting strategies to meet KPIs.

- Foster strong collaboration with the sales team for seamless lead handoff and alignment with revenue goals.

- Create and present performance reports to leadership, highlighting ROI and areas for improvement.

Subject Matter Expert - Demand Generation

- Identify and target ideal customer profiles and segments to generate high-quality leads.

- Develop and execute comprehensive demand generation strategies to drive leads, pipeline, and revenue growth.

- Proven track record of delivering high-impact campaigns that drive revenue and market share through focused demand creation and conversion.

Senior Demand Generation Specialist

XDBS Corporation

- Implement and manage Account-Based Marketing (ABM) strategies to target key accounts and high-value prospects.

- Collaborate with sales, content, design, and product teams to align messaging and create impactful campaigns.

- Stay informed about industry trends, the competitive landscape, and customer needs to adjust strategies.

- Use marketing automation tools to create and manage lead-nurturing workflows and personalized customer journeys.

Senior Demand Generation Executive

Amazon

- Engage with customers through phone, email, and chat to address inquiries, resolve issues, and offer product support.

- Investigate and troubleshoot customer problems, delivering solutions that meet their needs.

- Acquire a comprehensive knowledge of Amazon's products and services to provide effective customer assistance.

- Uphold high standards for customer interactions, ensuring exceptional experiences.

- Collaborate with colleagues to share insights and foster a positive team environment.

- Stay informed about product updates and policy changes to provide accurate information.

- Exceed performance metrics for customer satisfaction, efficiency, and quality.

Customer Service Specialist

As an Associate Client Experience Manager at Madison Logic, I specialize in customer success and strategic thinking. Focusing on optimizing client strategies, driving satisfaction, and fostering growth through innovative campaign management and data-driven insights.

At Madison Logic, the team and I are dedicated to enhancing client engagement by analyzing performance data, sharing key results, and identifying opportunities to expand partnerships. We prioritize building strong client relationships while embracing a culture of collaboration, innovation, and excellence to deliver outstanding service and measurable outcomes.

Outside work, I’m a passionate footballer, dog lover & travel enthusiast.

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