KeHE Distributors

Pick up proper selecting documents prior to order selection process.
Select and separate warehouse product by account and stop number as designated by the computer-generated label.
Match product description with label description.
Build pallet within the warehouse according to customer guidelines.
Maintain production standards, while minimizing errors.
Transport, via stand-up electric pallet jack, the completed orders to appropriate

Order Selector

Instacart

Personal Shopper

Amazon

Pick items off shelves on cherry picker, scan with rf scanner, and place them in pallet cage until batch is complete.

Forklift Operator

LEXPARK

Properly manage parking garage maintenance as well as handling money from parking garage machines and events.

Shift Supervisor

Integrity Staffing Solutions

Xerox

•Provide guidance and service to Humana members in setting the delivery and management of specialty medications which includes processing claims, assisting with prior authorization, and verification of insurance in a call center environment.
•Engaged as Subject Matter Expert and facilitator in training classes for new employees while developing training material.
•Leader in project work of streamlining processes and filter data process gaps to achieve increased customer satisfaction and medical adherence.
•Leader of the department to achieve increased quality and metric goals and developmental techniques.
•Analyze errors within team to identify trending and nonconformance errors and to also identify opportunities for improvement.
•Assist leadership with coaching of associates, one on ones, silent monitors, dealing with de-escalating irate supervisor calls as well as call and quality evaluations.

Subject Matter Expert

•Directly responded to customer questions and concerns in a call center environment. 
•Provided quality guidance and solutions on transactions and complaints from both internal and external customers. 
•Received, document, and resolved customer inquiries by using established best practices. 
•Educated customers, providers, and employers about Humana’s products and services both over the telephone and through face-to-face briefings. 
•Assists leadership team researching/updating member accounts.
•Responsible for enrolling new and current Humana members during election period.

Customer Service Representative

Detail-oriented and reliable professional with over 5 years of experience in data processing and management roles. Adept at annotating, classifying, and organizing data to ensure high-quality and accurate results. Proven ability to work in fast-paced environments while maintaining attention to detail and meeting performance standards. Skilled in using various data management tools and software, with a strong foundation in market research, inventory systems, and customer-centric services. Looking to apply my expertise in data annotation and data quality assurance in a dynamic team environment.

Core Skills
Data Annotation & Labeling
Data Quality Assurance
Market Research & Data Categorization
Computer Literacy & Data Entry
RF Scanning & Inventory Systems
Process Improvement & Data Analysis
Time Management & Team Collaboration
Mobile App Operations (Instacart, Amazon Flex)
Warehouse Management & Safety

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