Adi Y. Segal

Hapi

Recruited by Social Capital for an 18-month engagement to spin out their incubated listening company. Hapi now offers one of the most scalable solutions to combat the global mental health crisis, the loneliness epidemic, and societal polarization.     
➡️ Brought Hapi to the international stage and received two acquisition offers. 
➡️ Built cutting-edge Emotional Intelligent AI that extends (not replaces) human Listeners through seamless integration between human and AI conversations. 
➡️ Led a team of 25 employees and 2,000+ contract listeners. 
➡️ Managed a $2M budget and delivered $10M level results in less than two years.   
➡️ Reduced a $450 CAC to $95/customer, making the unit economics on the service profitable. 
➡️ Key Platform Accomplishments
	🔹 1.5 Million minutes of listening 
	🔹 125,000 unique customer accounts 
	🔹 23,000 certified listeners
	🔹 95% of callers report feeling better
	🔹 4.8 Stars  and 3.2K reviews in the App Store
	🔹 373-Day average customer retention 
	🔹 4.3x/Month average calls per member
	🔹 35-Minute average call duration
➡️ Transformed an early-stage direct-to-consumer app into a full service tech-enabled platform respected by the top U.S. health plans and provider organizations. 
➡️ Sold first paid payor contract in less than 3 months and developed a robust B2B pipeline for 2024.  
➡️ Created a nationally recognized immersive marketing experience with the Hapi VentTent™ at major conferences including SXSW, ViVE, and CNS Summit; partnered with #PinkSocks on international campaign.
➡️ Invited by AARP AgeTech Collaborative to present as a groundbreaking innovator at CES 2024. 
➡️ Developed globally recognized 5-star Listening Academy, now used by leading experts around the world. 
➡️ Partnered with the University of Chicago and the Hebrew University for novel research in the field of “listening as medicine.”

Chief Executive Officer & Board Chair

Prax

DOING > VIEWING™ .... Prax is a platform dedicated to bite-size, guided practice. A Prax, or Micropractice™, is short enough to fit into anyone’s day but powerful enough to provoke thought and spark creativity. Built with a flexible platform and a supportive community, Prax enables users to create the better self they want without consuming all their time and effort.
-->Assets acquired in private transaction.

Co-Founder & CEO

RxMx

Corporate Development

Shulkin Ventures

Worked with the Honorable David J. Shulkin, MD, to assess ventures and make investments with a mission to reduce barriers to care and improve global health. 
-->Fund on hiatus as team priorities shifted with the onset of a global pandemic.

Managing Partner

SeeThru

Built the platform that introduced price transparency to healthcare. Designed and implemented first-ever healthcare blockchain transaction with a digital currency.
-->Wound down because we were (and still are) too early in the American healthcare market.

Founder & Chief Executive Officer 

Genoa Healthcare Telepsychiatry

Instrumental in rapidly scaling the largest telepsychiatry provider in the United States.
Acquired: 1DocWay --> Genoa Telepsychiatry --> Optum, UnitedHealth

Director of Business Operations & Clinic Partnerships

Mount Sinai Health System

Led team to create the first enterprise wide platform (now, Rx.health), that allows digital therapeutics and care plans to be prescribed from EHRs. 
--> Successfully negotiated spin out from Mount Sinai Health System as independent company and exited role.

Managing Entrepreneur in Residence

The Leukemia & Lymphoma Society

Helped research and reshape the organization's national programming efforts to increase access to care.
--> Left job to start med school.

Internal Consultant

Pragmatic visionary working to improve access to healthcare one day at a time. Currently building the Global Listening Movement.

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