Digital Colabs

As a Senior Business Analyst at Digital Colabs, I lead strategic initiatives that enhance client efficiency and operational effectiveness. My responsibilities include analyzing complex data to streamline processes and implement tailored solutions, resulting in notable improvements in workflow and cost management. By developing custom analytics solutions and refining data quality, I support clients in making informed, impactful decisions, contributing to sustained productivity gains and stronger client relationships.

Senior Business Analyst

As a Business Analyst at Digital Colabs, I focused on identifying and implementing process improvements to optimize client operations. By refining data collection and analysis methods, I helped streamline workflow and enhance efficiency. Additionally, my KPI analysis and recommendations contributed to stronger customer retention and overall business performance, aligning with clients' long-term strategic goals.

Business Analyst

Shopify

As an E-commerce Specialist for Shopify, I collaborated with clients to optimize digital marketing strategies and support online growth. My work included crafting and executing strategies that aligned with each client's unique business objectives, fostering both revenue growth and enhanced customer engagement. Through ongoing consultation and performance analysis, I helped clients maintain sustainable growth and consistently meet their e-commerce targets.

Ecommerce Specialist

ACE Money Transfer

As a Customer Support Specialist at ACE Money Transfer, I provided high-quality customer support, addressing client inquiries and resolving issues promptly and effectively. My efforts contributed to a highly satisfactory client experience, and I also played a key role in developing a knowledge base for common inquiries, enhancing response efficiency and supporting a seamless customer journey.

Customer Support Specialist

eBay

As an E-commerce Executive at eBay, I contributed to increased online engagement and sales through targeted marketing and operational optimization. My responsibilities included implementing SEO and content marketing initiatives that successfully attracted more traffic, while collaborating on product listing improvements to elevate visibility and customer engagement across the platform

E-commerce Executive

I am a results-oriented Senior Business Analyst with over 5+ years of experience in e-commerce, digital marketing, and business process optimization. With a track record of driving efficiency and growth for both startups and established brands, I specialize in transforming data into actionable strategies. Proficient in gathering and analyzing data, I deliver insights that support decision-making and enhance operational effectiveness. A collaborative leader and proactive problem solver, I’m passionate about driving innovation through teamwork and effective communication.

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