Dimiour

1. Lead/Coordinate/Track to complete all Access/Service Requests from different stakeholders.

2. Manage multiple stakeholders from App/Service/External Teams to fulfill their requests. 

3. Lead daily standup meetings and coordinate with multiple stakeholders in resolving the impediments.

4. Facilitate internal communication and effective collaboration.

5. Be the point of contact for external communications.

6. Work with Product Owners to handle backlogs and new requests.

7. Ensure deliverables are upto the quality standards at the end of each sprint.

8. Help build a productive environment where team members 'own' the product and enjoy working on it.

9. Prepare Weekly/Monthly/Quarterly Project Tracker Artifacts.

10. Identify KPIs for Project Performance. 

11. Monitor/Measure key areas of improvements.

12. Document process improvements and standardization.

Technical Project Manager

Monjin

Information Technology Specialist

Guidepoint

Software Engineering Advisor

Dell Technologies

•	Responsible for full lifecycle of software engineering project (planning, execution, monitoring, risk management, resolution of issues, and achievement of the targets) within agreed quality, time, budget, and other agreed KPIs/SLAs as part of Project Management for almost 6 months.

•	Responsible to create plans for software package delivery for builds and releases and ensure its smooth deployment to non-production and production.

•	Responsible in creating release and build plans with customer also ensuring development teams have appropriate pipeline as per the defined budgets.

•	As a RM responsible for prioritizing defects closure and meeting relevant gates while providing closer plan, reports and trend analysis.

•	Responsible in managing multiple scrum teams across multiple iterations for a release.Experience with Microsoft Azure DevOps terminology, storyboards, reporting for 6 months.

•	Responsible for promoting a culture of continuous improvement and efficiency to the software/business processes through out-of-the-box thinking on product and processes by utilizing or creating new software engineering tools and different innovation techniques.

•	Responsible for managing multiple interfaces (internal and external), relationships and communication to ensure software delivery is aligned to meet not only the customer requirements, but also adds value to their business.

Release Manager

Coforge

⦁	Managing a team of 14 resources for US based Investment Banking client.

⦁	Expertise in consulting and Engineering teams (multiple stake holders) in DevOps to make them involve effectively.

⦁	Coordinating ongoing technical training and personal development classes for staff members.

⦁	Seamless implementation of changes and system releases through strong release planning, change coordination, system and user acceptance testing, release and deployment management in order to assert that a product or service is robust and capable of being released into the live environment without causing a disruption to service.

⦁	Analyzing architecture design, scoping, implementation, testing and deployment needs to define project requirements.

⦁	Roadmaps and maturity plans are in place to enhance and evolve the processes and tooling.

IT Manager

Accenture

⦁	Led team of 15 members as part of technical infrastructure support for test environments as part of current role for one of major UK Telecom client.

⦁	Develop and maintain a DevOps roadmap that defines and communicates the strategic direction for DevOp in support of business strategies.

⦁	Bagged the ACE Award in the Individual Category at Accenture during June and August 2019 for outstanding contribution to client's business delivery and profitability.

⦁	Collaborate with application development and infrastructure teams in order to help bridge the functional gap and determine the DevOps feature/function set in order to optimize the technical environment.

⦁	Successfully setup entire E2E environments from Dev to Prod with team effort.

Application Development Team Lead

⦁	Troubleshooted Test infrastructure WebLogic issues.

⦁	Ensured problem management post every issue for identifying root cause and update the Knowledge Bank.

⦁	Provided support for all stages of WebLogic implementation, triaging and remediating presented issues with timely responses.

⦁	Managed over 50 Middleware applications and provided 24/7 resilience support.

WebLogic Admin

Trigent Software Limited

⦁	Extended Weblogic support for all environments starting from development to production.

⦁	Implemented high availability and fault-tolerant administration strategies to load balancing tasks.

⦁	Raised uptime of application availability to 99%.

⦁	Installed and maintained 1000+ servers with 100% pro-active monitoring approach.

Senior System Analyst

ITIL4 | Certified SAFe® 5 Agilist & Cloud Certified Infrastructure Support Manager | Mentoring | Prompt Engineering | Chaos Engineering | Async Patron |

•	Technically skilled professional with over 12 years of experience in IT Operations and Support Implementing Processes, KPIs and Reporting fit for purpose. Stakeholder management to buy-in to the strategy and plans. Good knowledge of ITSM processes.

•	Having over 5 years as a Project Manager & 4 years of experience in Scrum.

•	Experience in project management, from conception to delivery. Experience in Conducting IT DR Drills. Exposure on Windows & Linux OS'es. 

•	Skilled at instructing and leading IT staff members in support of hardware, software and networking infrastructure. Familiarity with risk management and quality assurance control.

•	Actively working with executives to determine and implement technology needs. Thorough understanding in systems administration and database administration of systems, data backup procedures and providing technical support for the business applications.

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