Caliber Healthcare Solutions

Senior Marketing Operations Specialist

Allied Stone Inc

●	Structure HubSpot CRM activities with a view of maximizing KPI improvement, ROI, and business impact.
●	Building pipelines for company-wide users and departments and assisting in managing them.
●	Proficient with HubSpot Sales and Marketing edition and familiar with all the functions of the CRM.
●	Leading daily and weekly companywide training on CRM with the team. 
●	Negotiate and create contracts with HubSpot and applications, successfully market & concur sales strategies to compete with competition.
●	Created a successful marketing campaign through HubSpot Marketing tools that resulted in increase of sales. 
●	Partner with multiple departments to successfully complete projects.
●	Track and report metrics to local and district leadership.

CRM Analyst

Gulf Relay

●	Resolve issues with Organization’s CRM (Customer Relationship Management) system for continuous improvement.
●	Coordinate with the Operations and Sales team to track daily progress and keep organized records with companies.
●	Lead and collaborate with a group of 8 people to ensure the completion of tasks and analyze concerns.
●	Submit bids for lanes to the companies for their RFPs (Request for Proposals)
●	Passed the Team Sales Goal by over 50% for the year 2021.
●	Responsible for creating reports for the company's sales departments and tracking their numbers.
●	Provide assistance on issues with HubSpot and ensure there is free flowing communication with our customers.
●	Managing roles, profiles, flows, workflows
●	Troubleshooting error messages and end-user support
●	HubSpot Community Site experience
●	Building Reports and Dashboards

Senior Client Development and CRM Admin

Experienced CRM Specialist with a strong track record in the building materials and logistics industry. Skilled in Sales and Marketing Hub Enterprise Edition, HubSpot engineering, and data migration. Adept at configuring platforms from scratch, providing companywide training and daily sessions, and ensuring quality control. Experienced in architecting and implementing solutions for multiple companies, managing integrations and add-ons. Proficient in monitoring users, resolving technical issues, and generating weekly reports. Expertise in social media monitoring through HubSpot and data visualization with Domo. Customer success and support professional with a bachelor's degree in Political Science and Broadcast/Communications from the University of North Texas.

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