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Shreya Shah's Linkedin Analytics

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Competent Business Analyst with over 5 years of divergent expertise in business analysis, process analysis, and transformational business projects across multiple domains including Banking, Insurance, Retail, and Telecommunications, implementing innovative solutions for wide-ranging complex information systems and change management projects. ▪ Experienced in creating mapping processes and executing best practices for regulatory compliance in business units. ▪ A solid understanding of Agile and Waterfall methodologies for Business Systems Analysis. ▪ Developed business cases, requirements mapping, and traceability in software development and integration. ▪ Conducted Requirement gathering sessions to elicit requirements by using a variety of elicitation techniques, analyzing and defining user stories along with acceptance criteria, preparing functional documentation, process flow diagrams, UI designs, requirement sign-offs, unit testing, demo sessions, providing Walk-throughs to Development and QA team, test data preparation, as well as driving user acceptance testing environment. ▪ Active lifelong learner with strong professional integrity with a passion for positive deliverables while leading the way. ▪ Amplified ability to analyze and map complex business processes using Microsoft Visio and BPMN 2.0 in order to align processes. ▪ Exceptional knowledge of ETL, API and report development processes. ▪ A strong understanding of the following MS Office applications: Word Excel, PowerPoint, Access Visio, Project, Outlook, SAP, SQL, JIRA, Confluence, Tableau. ▪ Proficiency with Excel analytics and gap assessments (producing charts, analyzing gaps, creating macros to aid with information dissemination). ▪ Worked collaboratively with cross-functional teams while demonstrating well-developed people skills, listening actively with keen attention to details, and building relationships of trust while interacting with stakeholders to achieve desired project targets.

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