2020 Enterprise Group LLC 

Co-Founder 2020 Enterprise Group LLC 

Homedepot 

- Managed the inbound and outbound progression of a $90+ Million volume store and a team of 40 associates.
- Increased sales and profitability by 5.3 % HTD and 11.4 % YTD, which ranked second in the district.
-Upheld a safe work environment with 0 reportable OSHA incidents YTD.
- Reinforced the company’s objectives and metrics such as BDPD, Smart list, Overhead management, smart sort, and pack out.
- Preserved relations with vendors, logistics, MET team, and the district team to ensure the store is always on the district and regional play.

Operations Manager

Target

Team Lead

Opticalcity

- Administered payroll for 10 + employees.
- Maintained and executed constant high expectation work atmosphere to provide outstanding, professional customer service.
- Trained and educated staff to meet company guidelines, policies, and goals.
- Maintained total operations of a M.D. /O.D. optical practice with a 2,500-patient base.
- Responsible for Accounts Receivable and Payable as well as managed relationships with insurance companies.
- Coordinated and managed all retail sales reports, P&L's, and inventory.
-Administrative operations including hiring, firing, associate reviews, training objectives and management team meetings.
-Acquired surgical referrals by networking and co-managing with optometrists.
-Created weekly schedules for associates to ensure proper coverage of the department at all times

Stop Management Investements LLC

-Managed a team of 20 consultant for an investment firm that specialized in international real estate.
-Analyzed and tailored all clients, partnerships, and performance reporting for a boutique financial planning and investment advisory services firm.
-Determined and implemented technology solutions to streamline administration, reporting, investing, and portfolio management.
-Scheduled and prepared documents for monthly review meetings for upper management using SQL and in-house applications.
-Implemented the ownership investment that increased the initial investment 125% within 5 years.
-Supervised the implementation of the SQL database to manage client's data and decreased salary costs by 25% and increased customer retention by 40% within a 3-year span.

MACY'S INC

-Supervised a department with an inventory of over $10 million dollars and 15 sales associates.  
-Reorganized the sales floor to minimize downtime and increased customer satisfaction by 30% over 2015 YTD.  
-Improved sales performance by 40% over 2016 YTD by utilizing data reports and by formulating relationships with vendors.
- Coached, motivated and developed associates to reach their potential and increased productivity and efficiency and promoted them to higher positions.
- Presented sales and performance reports to store, district and regional management team.
-Delegated zones in the department to increase customer service and to create a personalized shopping experience for each customer.

Sales Manager

Starbucks Coffee Company

Managed a store with annual revenues of $2 million dollars and a staff of 9 partners.
- Delegated responsibilities to store partners to ensure efficiency in store processes.
- Supervised the grand opening of the first Starbucks in Waltham.
-Lowered inventory cost by 15% within 8 months of the store opening.
- Coached, motivated and developed associates according to their Individual Development Plans.
-Recruited and trained new partners to meet Starbucks customer service and product standards.

Assistant Manager

Result-driven leader.
Team development
Coach
Emotional Intelligence

Taplio

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