LTIMindtree

System Administrator

Mindtree

Team Lead

Senior Software Engineer

Windows System Administrator

Experis/Manpower Group

Worked as System Engineer in Accenture client location

Desktop Support Engineer l2

Karsun Solutions, LLC

Worked for Client Dr Reddy's Laboratories.

Roles & Responsibilities:-

->Main Area of Troubleshooting covers Laptops & Desktops,Printers . 
->Software installation and Application support.
->Worked on HPSM Ticketing tool with  and resolved issues with in SLA. 
->Looked after Asset Maintenance(Laptops & Desktops), Re-imaging, Assembling etc..  
->Coordinating with vendors for spares and defectives etc.,
->Active Directory, 
->Checking Security Controls , 
->Updating systems to latest Patches etc.,
->Ability to maintain good relationship with clients,
->Good knowledge in domain & LAN installation and maintenance.

Desktop Support Engineer

PCS Technology Ltd.

Worked for Client Reserve Bank of India.

Roles & Resposibilities:-
•	Main area of Experience covers - Trouble shoot Desktops & Laptops,
•       Softwares Installation and support
•	Handled the tasks of maintaining peripheral parts,
•	Update & Upgrade software & hardware as per requirement.
•	Ability to maintain good relationship with clients,
•	Good knowledge in domain & LAN installation and maintenance.

Customer Support Engineer

Has overall 8.2+ years of IT experience. Worked as Technical lead and interim manager. Currently working as System Admin for one of the prestigious client handling L2 & LE issues related to windows and VMware.

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