Suncorp Group

Senior Business Analyst - Agile

Assume the role of BA / iteration manager with responsibilities across facilitation/co-facilitation of Agile rituals and facilitates, Iteration planning, elaboration sessions, backlog refinement, stand-ups, retrospectives and showcases within a scrum team.  Largely instrumental in sales funnel initiative to uplift a  "look and feel" customer / user experience journey.

Technical | Agile Business Analyst - Digital Sales

Aussie

Coordinates and facilitates extensive user interviews and workshops for requirements gathering exercise. 
Conducts UAT with the cross-functional business teams to ensure the system was aligned with the vision of the business teams. 
Acts as the stakeholder’s voice and business goals / visions caretaker. 
Prioritises, and grooms the Product Backlog on weekly basis. 
Writes User Stories to capture and define business requirements for system enhancements / bug fixes. Communicates continuously with the Scrum Team and Stakeholders realistic and attainable expectations for the business goals in the Sprint Release. 
Lead a team of offshore Quality Check / Assurance - Testers team. Plan and execute test plan on monthly ApplyOnline releases testing project via Confluence / JIRA.

Business Analyst / Systems Analyst

BOQ Finance

Develop test cases for the business unit and testing system upgrades in new system environment
Monitor progress of testing assignments to ensure critical project timeline are met
Identify and implement ideas for process improvement
Produce and present testing status summaries to stakeholder
Act as the business representative for settlement team to ensure production and testing system meeting the business unit's needs
Write basic system requirements for new system development and upgrades

UAT Tester and Project team member

Act as key contact in managing vendor relationship to effect settlements and resolve enquiries
Perform credit matrix and AML / CTF compliance checks for applications within service level agreement (SLA) with high degree of accuracy and in a timely manner

Settlements Officer

Act as key contact in managing vendor relationship to effect settlements and resolve enquiries
Perform credit matrix and AML / CTF compliance checks for applications within service level agreement (SLA) with high degree of accuracy and in a timely manner

Achievement

Initiate and develop the operations business unit's process mapping and documentation
Contribute & participate in  User Accepting Testing (UAT)  new business system

Operations - Settlements

Capital Finance Australia

Daily Client's database management
Invoice reconciliation and credit bureau (Veda Advantage) data reporting management
Prepare related financial documents in the selling process of repossessed security and action other related account’s debt recovery processes.

Achievement

Developed systematic solution for security insurance’s rebates which reduce the backlog of account receivables’ outstanding rebates

Asset Remarketing Officer

I am an experienced Business Analyst with domain of knowledge in financial services (mortgage, lending, and general insurances). My agile expertise in scrum framework consists of experiences in:
- Refining Sprint / Product Backlog items 
- Overseeing the prioritisation process on product backlog items
- QA Testing Engagements in various System Enhancement projects (Functional, User Acceptance and Regression Testings)
- Manage requirement gatherings process and write User Stories


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