Bassam Khoreich's Linkedin Analytics

• Cisco Award ANZ #CustomerSuccess of the year 2018 winner • Cisco First NGFW #CustomerSuccess Public Reference story (Downer Group) • Cisco #CustomerSuccess APJC Champion of the year recognition - 1st CSM Certified Specialist • Leading NGFW ( Next Generation Firewall) and ISE ( Identity Service Engine)as a CSM SME in APJC • Cisco LaserSharp Award LAND winner #Customer4life • Leading by example and being a true Leader in the #CustomerSuccess Org recognition • Connecting NGFW Customers to technical Awareness campaign and workshops recognition • Leveraging Gainsight as a #CustomerSuccess Platform • Achieved and delivered quarterly on all KPI's ( Adopt & Expand) • Customer-Centric with an ability to establish trusted advisor relationships with business decision makers • More than 22 years of experience in the IT industry with Consulting and System engineering background • Adopt Agility that a customer can optimise new capabilities to accelerate business growth • Minimise the cost for a customer to adopt new capabilities • Map any technology and capabilities to business outcome • Manage the risk for a customer to realize the return on investment • Project and Product Management focusing on planning and execution through excellence in service delivery and customer Success • Ability to execute cross-functionally with technical and presales / sales skills and behavioral traits that ensures success to drive growth. This is achieved through a matrix model demonstrating strong interpersonal skills, internally when managing teams and externally when engaging with customers, value adding strategic advice aligned to customers’ business outcomes • Excellent Stakeholders management, communication, influencing and team leadership skills with ability to transfer the message to any audience • Formal qualifications up to Masters Level, including an MBA, Masters in Systems & Network Security and Masters in Telecommunications Copyright Disclaimer: All content posted on all Social Media Platforms is the intellectual property of Bassam Khoreich only. The views expressed in all these posts are solely those of Bassam Khoreich and do not necessarily represent the views of any affiliated organizations, companies, or entities.