Talent Stacker | Salesforce Career Development Program

* Member of the Talent Stacker Career Development Program & Trailhead Trailblazer
*Salesforce study programs for certification and certification preporation
 *Participating in live workshops exploring best practices around Salesforce.com Trailhead and the broader Salesforce ecosystem
 *Participating in professional development topics for Salesforce administrator/business analyst roles such as business requirement gathering, solutions, and best practices for implementation
*Joint and participated in Clicked programs 
*Build a whole org from start to finish

Salesforce Administrator

ChargerHelp!

RaaS Cordinator

Dispatch Coordinator

• Performs OEM testing, troubleshooting EVSE systems
• Repairs and upgrades to a broad range of EVSE systems, ranging from Level 2 EV chargers to direct-current (DC) fast chargers
• Providing Equipment testing includes: insulation testing (megger testing), thermal imagery, torque tests, and performance evaluations
• Replace and swap out charger stations & charger station parts
• Contributes on creating training programs for EVSE tech training
• Conducts researching for grant programs city/state/federal

EVSE Technician

OBU Ramen House

• Set regional sales goals and ensured the businesses under the supervision adhere to company and industry regulations
• Reviewed and Analyzed P&L software and future business development
• Approved and managed physical locations on budget bases with their sales target bi-weekly
• Worked closely with the CEO to establish healthy quarterly reports and plan business future growth
• Coached the management team to grow in their profession duties and exceed quotas
• Recruited & trained newly hired general store managers

President

Margarita's Deli

• Successfully operated and developed a business strategy for the business to increase the profit up by 59% YOY
• Regularly analyzed and promoted various aspects of the business from sales data to restaurant star ratings (increased from 2 to 4.8-star rating)
• Formulated plans to address problem areas and capitalized on strengths, and restructured the restaurant management (saved 40% on inventory cost)
• Participated in community activities to promote the business and build goodwill

Entrepreneur/ Business Owner-

Wells Fargo

• 2015 & 2016 Top performer Award for sales production, Customer relation, & satisfaction
• Consistently ranked #1 on all store manager’s sales and Customer retention/new acquisition ranking (Top 10% performance in the region)
• Identified and forecasted market conditions and prospective sales opportunities • Directly responsible for hiring, coaching, training and development team members to achieve high sales performance results
• Collaborated with other branch managers/district managers for advertising/marketing/growth campaigns
• Complied with all regulations/applicable laws and adhered to high ethical standards

Branch Manager III 

PNC Wealth Management

• Ranked #1 top performer in the district for Credit & Lending Sales and ranked #2 overall top sales for the Region
* Exceeded company targets through prospecting, acquiring new business, & managing existing clients
* Performed direct selling strategy through in-depth profiling, consultative selling, and exceptional client satisfaction
* Chosen to lead the Private Client Sector for the Sales and Performance calls and celebrate the success of all Top performers

PCGRM (Private Client Group Relationship Manager)

Starbucks

● Contributed toward store profitability by seeking opportunities to increase sales,
manage inventory, and cost of goods
● Maintained daily, weekly and period financial reports with increasing sales YOY ● Selected to lead the Equipment Maintenance and Service Calls to cut service cost (45% was reduced in spending cost)
● Effectively supervised and trained product information/quality to the workforce

Store Manager

Sejong Insurance Agency, LLC

•Opened and maintained life insurance, annuities, long term care, and term policies
•Executed the day-to-day activities of engagements of various clients
•Used different type of systems from various companies such as ING, MetLife, NYLife, AXA,
& many other companies that I am affiliated with.
•Communicated accounting and auditing matters to senior associates, managers,
and partners and identified performance improvement opportunities
•Interacted with clients to help ensure the information flow from the client to the audit
team was efficient
•Supervised other associates on engagements and served as a liaison between clients and upper management
•Identified and communicated technical matters to both clients and upper management
•Coached, lead, influenced my team to implement successful tactics toward success
•Interviewed and hired new candidates for their future goals and needs with the company

Agent & Management Director/Financial Representative

JPMorgan Chase

•Nominated for the MVP award for Credit and Lending
•Achieved Top sales targets Ranked in the Top 10% of sales in the Region and was awarded a
Night at the National History Museum
•Nominated for the Chase Wall of Fame for Top Sales and Performance and Excellent Service in the
Tristate Area
•Opened and maintained all account types included checking, savings, CDs, investment, and loans
•Created and implemented action plan to target companies for new accounts
•Provided excellent customer service by answering questions & meeting their needs
•Analyzed the Branch’s P&L & assisted the Branch to maintain at Performance level 1
•Managed, recruited, and coached new teams to the branch and other branches in the Area

Personal Banker

Prudential Financial of America

•Managed financial portfolios
•Consulted individual's health and long term financial goals
•Provided the ideal insurance to meet specific needs
•Accomplished in various phases of organizing projects and meeting deadlines proficiently

Financial Consultant/Intern

With a demonstrated history of being a successful business owner as well as working in the banking sales & electrical industry, I have grew my Skills in Negotiation, Sales, Management, troubleshooting and a strong business development professional.

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