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Is your team ready to win in the 21st century? … Energetic leader transforms sales & service organizations with vision, passion and tenacity. Changing mindsets to challenge the status quo, redefining business models embracing Service as a Business, strategic development of sales & service solutions and make them successful by driving the digital transformation, is what I do for 17 years. Globally active for capital and consumer goods in health-tech, intra-logistics, forklifts and automotive industry with P&L responsibility for 3-digit million of sales and +130 employees. Results - Cost reduction >€ 4 million (restructuring) - Margin increase >30% (portfolio management) - Profit Increase >€ 2 million (spares segmentation) - Customer satisfaction +21%, (solutions & processes) - Customer perception +15% (marketing strategy) - Global implementation of Sales Force Service Lightning + various I 4.0 pioneer projects in less than a year - Grow After Sales and Service revenue year over year +7 to +15% beyond market (even in COVID crisis) - After Sales revenue per tender project +233% vs. traditional sales (project management)
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