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Experienced Business Development & Operations Manager with a proven track record in the Information Technology and Services industry. Skilled in lead generation, project bidding, and end-to-end project management, working closely with cross-functional teams including developers, designers, and stakeholders. Adept at client communication, ensuring alignment of project objectives, timelines, and deliverables. Business Development Expertise: ✅Lead the planning, strategy, proposal process, and bid preparation to secure new business opportunities. ✅Identify, evaluate, and develop potential business deals by contacting prospects, exploring market opportunities, and negotiating successful partnerships. ✅Conduct in-depth market research on industry trends, customer needs, and the competitive landscape to inform strategic decisions. ✅Maintain strong customer relationships and improve client retention by ensuring high service standards. Operational Management Skills: ✅Oversee daily operations to ensure smooth project execution, resource allocation, and timely delivery. ✅Coordinate with internal teams to align business goals with operational efficiency. ✅Develop and implement processes that streamline operations, reduce costs, and improve productivity. ✅Train and mentor new sales and operational staff, fostering a high-performance team culture. ✅Monitor project KPIs, budgets, and timelines, ensuring alignment with business objectives. A results-oriented professional focused on driving business growth, operational excellence, and long-term client satisfaction. Confidentiality, integrity, and performance excellence remain core principles in all engagements.
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Content Inspiration, AI, scheduling, automation, analytics, CRM.
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