Cirrius Solutions Inc.

Business Analyst

Brenda Duenas

Managed client's expenses, invoices, and administrative processes with strong problem-solving and organizational skills.
Successfully led market research initiatives, conducted supplier negotiation, and coordinated logistics for seamless operations.
Demonstrated creativity and proficiency in video production, editing, and branding, resulting in high audience engagement and brand visibility.
Proficient in document formatting and skilled in utilizing cloud-based solutions for efficient collaboration and organization.

Virtual Assistant

Junior Business Analyst

Elevance Health

Dedicated to quality improvement initiatives and ongoing compliance with Medicare Stars Program requirements. Work with interdisciplinary healthcare teams to optimize post discharge medication regimens.

Health Program Representative

Clicked

Clicked is a virtual work experience program that enables learners to access hands-on learning experiences to explore careers, build skills, and launch careers alongside corporate training partners and employers.

Salesforce Business Analyst 

January 2023 - April 2023
Utilized Salesforce CRM on a daily basis as a client to track productivity and conduct research, ensuring efficient operations and informed decision-making.
Conducted comprehensive HEDIS research and abstraction activities for the 2022 measurement year, analyzing data from over 1700 patients.
Demonstrated exceptional attention to detail and adherence to health plan, regulatory, and NCQA guidelines.
Improved data accuracy and enhanced provider compliance with quality standards.
Proficiently utilized Salesforce, QSHR, and Reveleer software platforms to streamline research and abstraction processes.
Currently researching Cotiviti, an upcoming platform replacing QSHR, to stay up-to-date with the latest advancements in healthcare data management.

January 2022 - April 2022
Utilized Salesforce CRM on a daily basis as a client to track productivity and conduct research, ensuring efficient operations and informed decision-making.
Conducted comprehensive HEDIS research and abstraction activities for the 2021 measurement year, analyzing data from over 1200 patients.
Demonstrated exceptional attention to detail and adherence to health plan, regulatory, and NCQA guidelines.
Improved data accuracy and enhanced provider compliance with quality standards.
Proficiently utilized Salesforce, QSHR, and Reveleer software platforms to streamline research and abstraction processes.

HEDIS Researcher

San Diego Eye Bank

Performed over 50 delicate and precise ocular tissue procedures, ensuring optimal suitability for transplant recipients.
Maintained a high degree of quality documentation throughout the process to ensure accurate records and adherence to regulatory guidelines.

Eye Bank Technician

Kahu Malama Nurses

Obtained over 5,000 lab specimens from individuals seeking novel coronavirus testing during the pandemic.
Demonstrated proficiency in collecting samples with utmost care and accuracy, ensuring reliable and accurate test results.

COVID-19 Specimen Collector

Partners for Quality Health, LLC

Managed multiple quality improvement projects and initiatives, including diabetes and cancer screening campaigns, in collaboration with physician organizations, health insurance companies, and cross-functional teams. This resulted in improved healthcare outcomes and cost reduction.
Contributed to the development and implementation of training programs for the Practice Development Team, enhancing their skills and knowledge in quality improvement methodologies.
Conducted data analysis and prepared comprehensive reports using Excel and PowerPoint, providing valuable insights to support decision-making, measure progress, and communicate quality improvement scores to leadership.
Collaborated with EMR vendors to optimize documentation and coding practices, ensuring efficient and accurate data capture. Additionally, worked closely with physician offices to abstract data and train medical staff on clinical quality measures and NCQA guidelines.
Monitored and evaluated the effectiveness of quality improvement initiatives, providing recommendations for future improvements aligned with organizational goals and objectives.
Utilized a variety of EMR systems to accurately enter supplemental data, ensuring comprehensive and reliable information.

Practice Support Supervisor

Practice Support Assistant

Chang Dich Lai, MD

Assisted healthcare providers in patient care, including vitals, medical history, and lab results
Maintained accurate and complete patient records and updated electronic health records
Assisted with HEDIS data collection, analysis, and reporting to ensure compliance with regulations

Registered Medical Assistant

Hello, my name is Brenda Duenas, and I'm pursuing my passion for Salesforce and Information Technology, with a focus on healthcare. I have a strong background in both fields, and I'm eager to use my skills and experience to drive innovation and growth.

As a certified Salesforce Administrator and Platform App Builder, I anticipate excelling in delivering solutions that streamline business operations and enhance client relationships. I'm currently studying to attain my Salesforce Business Analyst certification. I'm committed to continuous learning and professional development to stay ahead of the curve in this rapidly evolving industry.

Thank you for visiting my page. I'm excited about joining a team in the future that shares my commitment to innovation, excellence, and making a difference in the world.

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