Flying Cat Marketing

People & Finance Co-ordinator 

Offering Webdesign, Tech Support & Online Project Management. 

Services offered include : Web Design // Remote Project Management // Remote Team Management // Online Business Management // Consulting // Virtual Business Support // Accounting // Marketing // Web Design// E-Commerce store management // Systems and processes implementation
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Founder & Creative Director - Nova Sky Studio

PROJECT Virtual

Offering Online Project Management for busy entrepreneurs.

Services offered include : Project Management // Remote Team Management // Online Business Management // Consulting // Virtual Business Support // Accounting // Marketing // Web Design// E-Commerce store management // Social Media Management //  Systems and processes implementation

Founder & Online Project Manager 

EXS MANAGEMENT LTD

Artist, Label and Events Management 

Popcommerce.co

Project Manager - Web Design (E-Commerce agency)

Systems implementor and project manager for a Shopify design agency. Managing a remote team of 10 contractors and managing each project from start to completion. Building credible and long-lasting relationships with clients and ensuring exceptional client care and satisfaction. Plus new business development and sales.

Project Manager

38 Devonshire Street Dental Practice

38 Devonshire Street is one of London’s leading premier dental clinics, located in the Harley Street area.
It also operates a popular separate events space;- Seminar’s at 38 Devonshire Street

--- Efficiently run the practice to deliver excellent patient care and business profits 
--- Business planning, development and performance, worked in conjunction with the directors and accountants cohesively to exceed revenue targets
--- Full accountability and effective management of finances, cash forecasting, accounts, profit margin, payables & receivables and KPI’s. Maximising productivity, reducing costs and increasing profits (by 30% in financial year 2014)
--- HR- Managed all employee’s and associates in all respects, including contracts, payroll/fee’s, recruitment, training and appraisals. Conducted and led full staff meetings, produced staff rota’s, and performance managed all the team
--- Compliance & Governance;- maintained compliance for the business, CQC, COSHH, HSE and all other legal requirements
--- Office/diary management;- fully line managed team of 15, putting admin and IT systems in place to support the effective operation of the practice. As well as being accountable for all stock/ordering processes and maintenance for the building/businesses. In addition headed reception of the practice
--- Management of Seminars at 38 Ltd business- Oversaw and co-ordinated all operations for the event space company and line managed the Marketing Manager
--- Marketing- updated and designing content for the website for the practice and Seminar’s at 38, also managed all social media channels for both businesses, worked with the directors to increase online presence and Google ratings to attract new business 
--- Sales- Driving targets to increase revenue & ticket sales 
--- Brand- Lived the ‘38’ brand values and helped strengthen existing relationships as well as building new ones with the customers, business partners and practice team

Practice Manager

Ushuaïa Ibiza Beach Hotel

Working for one of the world’s most recognized and successful venue’s/hotel brand was very rewarding. I worked with the leading dance music industry professionals, an outstanding production team and the 5 star hotel staff from the multiple venues. I advanced all shows for the main Ushuaia club, over 110 shows & up to 13k people in attendance per show. I was first point of contact for all artists/artist management and also worked on the logistics for all events for over 60 artists a week. This included artists such as David Guetta, Avicii, Luciano, Loco Dice, Pete Tong, Louie Vega, Pharrell Williams, Sebastian Ingrosso and Axwell among others. 
I coordinated:- 
--Logistics- artists & management teams accommodation and transport 
--All itineraries and ground transport schedules
--Artists on site
--Artists riders 
--Press
I problem solved and met any other needs of artists/management before and during the event.  I ensured every event ran smoothly and was a success. I helped develop and strengthen professional relationships between world acclaimed artists/management/agents and the venue.

Operations/Artist Liaison

St Ann's Dental Clinic

St Ann’s, a prestigious award winning, private referral dental clinic in Manchester city center.

--- Operational business management & development role
--- HR- Management of all employee’s and associates, including recruitment, training, contracts, pay and general HR matters 
--- Sales & financials – set targets, worked to budget, full financial control of business and performance reporting
--- Brand standards, customer service, established good working relationships standards 
--- Implemented effective marketing strategies to re-brand the clinic 
--- Optimized productivity of team and business
--- Full facilities management
--- Office and team manager of team of 12

Practice/Ops Manager

Heart & Soul

I was responsible for the programming of events at the venue, this included booking DJ’s/ Promoting & Marketing the events and also implementing social media awareness across all forums. We held various private hire parties and also after parties for companies including Manchester Evening News arena, hosting artists such as Rihanna and the Gorillaz.
I managed:-
-- All events at venue, staff and production
-- PR & Promotions, headed the promotions team for the venue
-- Ticket sales- worked with both the PR team and promotors to maximise ticket & revenue sales for event
-- Established good working relationships with promotors of the venue 
-- Contracts 
-- Press and social media
-- Office Manager

Events Manager

Freelance

I was fully responsible for delivering the highest quality of service and attention to detail to ensure clients enjoyed and were satisfied with staying at a selection of luxury private villas. I ran the day-to-day management operations overseeing housekeeping & maintenance schedules and line management of all staff. Also managed the website, social media and bookings. Offering a full concierge service encompassing:- --Villa change-overs
--Airport meet and greets
also arranging a variety of requests including:- 
--Childcare
--Personal well being & fitness
--Activities & excursions
--Club and restaurant VIP tickets/reservations
--Transport & security needs
In addition to this I also worked as a PA to my director, organizing travel, diary meetings managing the office tasks and being on hand at all times.

Operations Manager/PA

Hello,  Web design, online project & ops management is my thing!

I have 10 +  years of management experience helping to run client businesses. Considered the "right hand“ to my clients I help to streamline & scale! 

If you would like to say hello please drop me a message 

Email: bynovaskystudio@gmail.com


Specialities Include -

Business: Squarespace Website Design Expert // Webflow Website Design Expert // Showit Web Design Expert // Online Project Management // Operations Management // Digital Marketing // Systems, Automations & Workflows // Online Course Launches // Tech Virtual Assistance // HR

Tools I love using: Trello, Airtable, Acuity, Asana, Click-Up (certified power user), Slack, Planoly, Dubsado, Edgar, Canva, Squarespace, Webflow, Shopify, Kajabi, WordPress, Google Drive, Mailchimp, Flodesk, Convertkit, Ontraport, Zoom, Adobe, Teachable, Thinkific, Thrivecart, Zapier and many more! I'm constantly learning new tools to offer more skills to my clients. 

#OBM #VA #WEBDESIGN #PROJECTMANAGER #OPERATIONS #TEAMSUPPORT

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