Bella Hegarty's Linkedin Analytics

Think of the small details that excel your travel experiences.. A warm greeting, bottle of wine/ champagne on arrival, the sunsets from a balcony, chocolates on a pillow.. Why can’t these same small touches be applied to the services that your business offers to your clients enabling them to want to come back for more? 80% of your future profits will come from just 20% of your existing customers. 1 in 3 customers will leave a brand they love after just one bad experience, while 92% would completely abandon a company after two or three negative interactions. Imagine having TIME and HEADSPACE to work on the growth of the business, with confidence in services delivered at consistent quality and smoothly by either yourself, or your team without something being missed. Delighting, growing and retaining clients profitably while giving you the operations to be able to scale efficiently. With just a few tweaks to your client experience and operations, you CAN; ♢ Reduce client churn ♢ Increase service profits ♢ Get some time and headspace for you and the growth of your agency If these are things you are working towards, I may be able to help you. ------------- At Bella Hegarty Digital, I help service based creatives and entrepreneurs to revolutionise the way they look at their experiences, simplifying & refining operations, giving them headspace and happy clients. Drawing out the details that you can't see in your services, supporting you to achieve: 👉The ability to step back from day-to-day firefighting, allowing you to concentrate on strategic agency growth initiatives. 👉Streamlined and smooth ways of working, team & client management increasing service profitability and capacity, while maintaining quality of delivery 👉Growth of existing clients, increasing retained revenue and opportunities for new business. 👉Clear set expectations & boundaries internally & externally, cementing & improving relationships & communication. 👉A pretty epic client experience from proposal through the entire client experience think… less churn and clients that shout about you and your agency. The explorational approach I bring to my work incorporates elements influenced by almost a decade of experience in the private travel & hospitality industry, infused with snowboard coaching and working with agencies. Exceptional experiences and smooth operations, similarly to the travel industry are fundamental to the success of the business. If you are interested to chat further, get in touch with me via email at [email protected] 📧