Bella Hegarty's Linkedin Analytics

Think of the small details that excel your travel experiences.. A warm greeting, bottle of wine/ champagne on arrival, the sunsets from a balcony, chocolates on a pillow.. Why can’t these same small touches be applied to the services that your business offers to your clients enabling them to want to come back for more? Did you know that increasing customer retention rates by 5% increases profits by 25-95%? 1 in 3 customers will leave a brand they love after just one bad experience, while 92% would completely abandon a company after two or three negative interactions. Let’s take it back to your business, imagine… ✅Stepping out of the day-to-day, focusing on growing the business and building client relationships, while still having visibility over client progress ✅Clients that are ecstatic about the services you offer, want to work with you long term and refer you new business If these are things you are working towards, I may be able to help you. ------------- At Bella Hegarty Digital, I help agencies & coaches revolutionise the way they look at their client experience, challenging financial focus to putting clients first in order to unlock true success, increasing retention and revenue. My proprietary 5* Feedback loop ensures client success, transforming them into advocates. Drawing out the details that you can't see in your services the subtle but powerful touches to optimise your client journey to increase retention, referrals and ensure quality client relations. Supporting you to achieve: 👉 The ability for you to step out of the day-to-day & have time to focus on agency growth 👉 Streamlined and smooth ways of working, team & client management increasing capacity while maintaining quality of delivery 👉 Clear systems, processes and areas of ownership developing space and confidence in direction and growth mindset 👉 Clear set expectations & boundaries internally & externally, cementing & improving relationships & communication The explorational approach I bring to my work incorporates elements influenced by almost a decade of experience in the private travel & hospitality industry infused with adapting delivery to adult learning methods, the same principles I've applied to the 300+ snowboarders & skiers I have shaped throughout my years as an instructor. If you are interested to chat further about what I do and the success and retention of your clients get in touch with me via email at [email protected] 📧