Ben Cresswell's Linkedin Analytics

A qualified lean six sigma business consultant and project manager who is committed and target driven, capable of achieving against plan with a real passion for customer service and stakeholder management; demonstrates an excellent ability to relate to all people having a flexible communication style. A team player with proven management & leadership qualities, being ambitious and goal orientated, with a clear vision of future objectives Having experience within Financial Services, Media, Telecoms, Shared Services, Human Resources, Payroll, Real Estate, Logistics, Transport, Waste Management, Construction, Healthcare, Motor Industry, Catering, Cleaning and Security. In addition, also having experience of applying the below methodology in a broad range of industries across the United Kingdom, Ireland, Europe, Middle East & South East Asia Methodology: Certified Lean Six Sigma Black Belt (Bourton Group) Lean competency system 2A qualified (LERC - Cardiff University) Lean competency system 1C qualified (LERC - Cardiff University) LEAN accredited with McKinseys & RBS LEAN trained with Vanguard Agile Scrum Master Project Management Business Analyst CX Journey Mapping (Oracle) Specialties: Development of Global Large-Scale Operational Excellence Strategies Development of Operating Models Operational Excellence Coaching Change Management Improvement Tool Kit Development Model Office Development & Sustainability Maturity Development & Assessment Senior Level Business Consulting NDA projects BACS GDPR Disaster Recovery Business Continuity Planning & Execution (BCP) Capacity Creation Queue Management & Reduction Reduction of Food Waste Reduction of Chemical Waste Stock Management & Reduction Telephony / Call Centre Improvement & Analysis Customer Experience Mapping (CX Mapping) Payroll Onboarding (HR) Asset Management Contract Hire & Leasing Funding, Creaming, Pooling & Sweeping Secondary & Primary Accounts Client Monies HVU