TechyTeams

HR Manager and Tech Recruiter 

Top Talents HR

Collaborate with the HR team to streamline recruitment processes, including posting job openings, reviewing resumes, and coordinating interview schedules.

Ensure the accuracy and confidentiality of employee records and HR databases by maintaining and updating them consistently.

Facilitate seamless onboarding for new hires by conducting orientations and managing necessary documentation.

Assist in the planning and execution of employee training and development initiatives to enhance workforce skills and growth.

Contribute to policy development by supporting HR professionals in drafting and revising HR policies and procedures to align with organizational standards.

Human Resources Officer

Black Zeuss Holdings

Cultivating a diverse and inclusive workplace by addressing internal queries with ethical clarity and fostering an environment where individual differences are respected, ensuring high levels of employee engagement and satisfaction.

Driving initiatives to enhance employee well-being, communication, and satisfaction through proactive administrative and clerical support.

Building and maintaining strong relationships with external stakeholders, including candidates and clients, by delivering personalized service and maintaining customer ownership insights.

Overseeing employee relations by resolving concerns and creating a supportive work culture.
Managing inquiries efficiently across multiple communication channels, ensuring timely and accurate responses.

Strategically planning and executing company-wide projects to align with organizational goals.
Upholding confidentiality and trust by safeguarding sensitive customer and employee information.

Streamlining executive operations by managing the CEO’s calendar and ensuring seamless scheduling.

Overseeing and reconciling expense reporting to maintain financial accuracy and accountability.

HR Executive/Executive assistance

PhastMoney

Responsible for managing and growing a portfolio of over ₦400 million in SME financing for over 100 online e-commerce retailers.

Handled account management, partnership prospecting, scheduling of meetings with partners, and partnership management. 

Resolution of clients’ complaints, clients’ business verification, and integration of new clients into the system.

Conducted interviews for new hires, assisted the HR Manager in consolidating and retaining new workers, and mentored new hires and interns.

Handled the general administration of the office, and assisted in organizing team bonding events.

Generated sales leads for the company, researched and created new products, conducted risk assessments for the products, and reported to the line manager.

Served as the technical support for the tech team.

Customer Success / Account Manager

Guaranty Trust

Responsible for improving customer retention and ensuring customer satisfaction.  
Key activities:                                                                                                                                                           
Developed a thorough understanding of our product suite to provide guidance, respond to customers inquiries, and troubleshoot any customer issues

Collaborated cross-functionally with product, sales, tech, and supporting various teams to help improve our products and services based on user feedback

Mentored, onboarded, and supported new team members

Customer Success Representative

I am a Human Resources manager with a strong foundation in communication, problem-solving, and relationship-building. My experience includes working in dynamic environments where I’ve developed a deep understanding of people-focused strategies and a passion for fostering collaboration and growth.

With knowledge of HR policies and a commitment to supporting talent development and organizational success, I am eager to contribute to a team that values innovation and inclusivity. Let’s connect to explore how I can bring value to your organization!

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