Channext

Customer Success Manager

RevGenius

RevGenius is a group of revenue-generating sales and marketing professionals brought together to learn, share, support, and grow with each other.

Member

Customer Success Collective

Customer Success Collective is a global community where everyone from junior customer success managers, to chief customer officers can network, learn and grow.

Our mission is very simple: to enable people in the customer success profession to provide nothing less than pocket ace performances.

Vesper

• Proactively optimise the customer experience and build long term client relationships
• Manage accounts (small to entreprise) by organising and running demos as well as additional trainings
• Fully owning renewals, upsells, and cross-sells
• Gathering feedback and setting up client interviews for different internal teams (product owners, marketing, data research etc.)
• Consult clients on market trends
• Customer support

Dealsuite.com

• Opened and built the French market by handling accounts for their full cycle (lead sourcing, cold calling, demos, closing, and account management)
• Recruiting, training, and managing interns

Account Manager

Business Development Manager

Lagardère Travel Retail

Analyzed the gastronomy segment and its trends to develop it in the French
airports, came up with solutions and an approved action plan to increase sales.

Student Consultant

cojean

Preparing daily fresh food and drinks; welcoming customers, taking and bringing their order; keeping a clean dining room.

Equipier Polyvalent

DECATHLON FRANCE

Advising customers in the Water - Sailing department; Managing customers’ orders, returns, and restocking.

Vendeur / Hôte

Pernod Ricard Taiwan

Worked on several projects autonomously, analyzing the whisky market; building a merchandising guideline; and developing a brand through tribal marketing,

Trade Marketing Intern

Voxpro

Prospecting clients (up to 150 cold calls a day) and follow-ups on the phone for Airbnb to increase the French's property listing.

Outbound Sales Agent

I help vendors in the channel automate at scale their through-partner marketing and get insights into deal registration so they can save time and make data-based decisions.

Having always lived and worked in a multicultural environment, it’s something I really love navigating with all its nuances and complexities.

▶ Always keen to connect with (CS) peers to learn and grow together ◀

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