Build Scale Grow, Inc.

Over 90% of startups fail. Build Scale Grow helps founders beat these odds through efficient business scaling. We align your vision, resources, and operations to drive rapid, sustainable growth from strategic planning to building essential teams, functions, and systems.

We specialize in Social Impact, EdTech, and Health Tech startups, with particular expertise in supporting introverted founders.

President & Founder

Sharely

Sharely empowers investors to make a tangible difference in the world while growing their wealth and creates innovative solutions at the intersection of finance and philanthropy to increase funding for highly effective impact organizations.

Client Relationship Director

New York Tech CFO Group

Founded by Gary Starr in 2016, NYT CFO is a free forum where finance leaders share insights on strategic planning, benchmarking, and financial solutions. Our community comprises 200+ CFOs and finance heads from NYC-housed tech companies.

Community Director

Almaworks Accelerator

Columbia University's accelerator for startups.

Advisor for Almaworks Startup Lab at Columbia University

Columbia Business School

The Tamer Center educates leaders to address social and environmental challenges.

Advisor for The Tamer Center for Social Enterprise

Duke Innovation and Entrepreneurship

Duke I&E inspires and empowers Duke community entrepreneurism.

Advisor

TechLaunch, LLC

TechLaunch is a business accelerator program.

Advisor for TechLaunch

Graphite

Graphite provides startup accounting services, financial planning and analysis, outsourced CFO, and tax services for high-growth companies.

Head of Client Success

Parsely, Inc.

Acquired by Automattic WordPress VIP in 2021. Helped raise Series B, reach profitability, and save hundreds of thousands. Installed finance and operations systems and controls; addressed sales tax; handled audits and GDPR compliance; and facilitated team growth and new systems.

Vice President of Finance and Operations

TRAFFIQ

Acquired through PE firm in 2013. Established and led finance and operations prior to successful acquisition of this venture-backed company: introduced potential acquirers, presented business plan and insights, and handled due diligence. Also brought in three new clients.

VP of Finance and Operations

President & Founder at Build Scale Grow | Author of Scale: Reach Your Peak | 5 successful M&As in the last decade | Focus on execution

Over 90% of startups fail. At Build Scale Grow, we help founders beat these odds through efficient business scaling. We serve as interim COO, build essential functions like Customer Success or RevOps, and elevate teams during transitions by quickly assessing, designing, and implementing solutions.

By leveraging our extensive experience and connections, we help founders streamline operations and reach major milestones at a fraction of the typical cost. We specialize in Social Impact, EdTech, and Health Tech startups, with particular expertise in supporting introverted founders.

Our team quickly aligns with your vision, sparks creative solutions, and mitigate risks to optimize for the best options despite an unpredictable future.

We solve problems such as:
•	Stagnant growth due to bottlenecks and inefficient processes
•	Creation and revitalization of teams (e.g. RevOps and Customer Success)
•	Absence of long-term vision beyond day-to-day operations
•	Limited access to leaders in finance, technology, recruiting, legal, and other key areas
•	Execution hurdles and difficulties in identifying and mitigating risks

𝘚𝘱𝘦𝘤𝘪𝘢𝘭𝘵𝘪𝘦𝘴: Fractional COO • Fractional CFO • Strategic Planning • Budgeting • Forecasting • Mergers & Acquisitions • Equity Fundraising & Debt Financing • Financial Planning & Analysis (FP&A) • Valuation & Modeling • National and International Expansion • Board and Bank Investor Relations • Audits & Due Diligence • Legal Contracts and Negotiation • Systems Implementation • Performance Management • Strategic Business Analysis • Business Development • Client Relations • Customer Success • Business Organization due to Restructuring, Acquisition & Scaling • Finance • Accounting • Operations Management • Venture Capital • SaaS • Technology • Startup • Performance Evaluation & Career Development • Business Intelligence • Executive Leadership • Capital Raising and Due Diligence • Cross Functional Process Improvement • Human Resources, Benefits & Recruiting • Cash Management & Cash Flow Forecasting

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"𝑾𝒉𝒂𝒕 𝒚𝒐𝒖 𝒂𝒓𝒆 𝒂𝒘𝒂𝒓𝒆 𝒐𝒇 𝒚𝒐𝒖 𝒂𝒓𝒆 𝒊𝒏 𝒄𝒐𝒏𝒕𝒓𝒐𝒍 𝒐𝒇; 𝒘𝒉𝒂𝒕 𝒚𝒐𝒖 𝒂𝒓𝒆 𝒏𝒐𝒕 𝒂𝒘𝒂𝒓𝒆 𝒐𝒇 𝒊𝒔 𝒊𝒏 𝒄𝒐𝒏𝒕𝒓𝒐𝒍 𝒐𝒇 𝒚𝒐𝒖."


𝐅𝐨𝐮𝐧𝐝𝐞𝐫'𝐬 𝐁𝐨𝐨𝐤𝐬𝐡𝐞𝐥𝐟: 𝐖𝐞𝐞𝐤𝐥𝐲 𝐖𝐢𝐬𝐝𝐨𝐦

In this weekly series, we distill complex resources into clear action steps.

𝗔𝘄𝗮𝗿𝗲𝗻𝗲𝘀𝘀 by Anthony de Mello (quoted above) delivers powerful advice for founders aiming to lead with greater clarity, less stress, and genuine confidence. 

The book challenges us to break free from conditioned habits, societal expectations, and the pursuit of external validation (i.e., pleasing others).

Identify the drives, fears, and assumptions that influence your decisions. By regularly asking yourself, "What am I really feeling and why?" you can cut through self-deception and sharpen your intuition.

True innovation emerges when founders view reality without filters. Setting aside "shoulds" (others' expectations) creates space for productive risk-taking.

Also, when you face problems without judgment or emotion, this will reduce stress and allow you and the team to focus on the future, which you can control. 


Founders can lead with greater presence, creativity, and connection, essential for resilience when guiding high-performing companies through rapid change.

𝐅𝐨𝐮𝐧𝐝𝐞𝐫'𝐬 𝐁𝐨𝐨𝐤𝐬𝐡𝐞𝐥𝐟 distills valuable resources into actionable insights. Find book details in the first comment below. 👇

#leaders #founder #adapt #startups

Benjamin Friedman

Scaling Startups by Building & Leading High-Value Teams (e.g. Customer Success, RevOps) | Author, "Scale: Reach Your Peak" | Five Successful M&As in the Last Decade

𝐁𝐮𝐢𝐥𝐝 𝐚 𝐁𝐫𝐚𝐧𝐝 𝐖𝐢𝐭𝐡𝐨𝐮𝐭 𝐒𝐡𝐨𝐮𝐭𝐢𝐧𝐠: 𝐖𝐡𝐲 𝐀𝐮𝐭𝐡𝐞𝐧𝐭𝐢𝐜𝐢𝐭𝐲 𝐖𝐢𝐧𝐬

"𝘗𝘦𝘰𝘱𝘭𝘦 𝘥𝘰𝘯'𝘵 𝘣𝘶𝘺 𝘸𝘩𝘢𝘵 𝘺𝘰𝘶 𝘥𝘰; 𝘵𝘩𝘦𝘺 𝘣𝘶𝘺 𝘸𝘩𝘺 𝘺𝘰𝘶 𝘥𝘰 𝘪𝘵." — Simon Sinek

You don't have to shout to stand out. The strongest brands are built by founders who know their values and share them clearly and authentically.

Founders (especially introverts) may hesitate to "put themselves out there," but business success depends on three key elements: a valuable product or service, effective execution, and the ability to share your value with the world.

Building a brand should reflect your authentic self. Share success stories rooted in experience as you explain your company's origin, purpose, and value.

For instance, a compelling origin story helps people understand the problem you solve and the impact of your solution. For a great backstory, explain your internal and external struggles, pivotal moments, and outcomes.

Always show your values consistently through brand, offerings, and culture. If you promote practicality, hosting lavish events will alienate your audience.

Your brand won't resonate with everyone—and that's okay. Identify target audiences who align with your core values and will desire your offerings.

Screen customers early based on these values. If you offer premium services, for instance, deter purely cost-focused buyers before contacting you.


𝗣𝗹𝗮𝘆𝗶𝗻𝗴 𝘁𝗼 𝗬𝗼𝘂𝗿 𝗦𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝘀

"𝑇ℎ𝑒 𝑎𝑖𝑚 𝑜𝑓 𝑚𝑎𝑟𝑘𝑒𝑡𝑖𝑛𝑔 𝑖𝑠 𝑡𝑜 𝑘𝑛𝑜𝑤 𝑎𝑛𝑑 𝑢𝑛𝑑𝑒𝑟𝑠𝑡𝑎𝑛𝑑 𝑡ℎ𝑒 𝑐𝑢𝑠𝑡𝑜𝑚𝑒𝑟 𝑠𝑜 𝑤𝑒𝑙𝑙 𝑡ℎ𝑒 𝑝𝑟𝑜𝑑𝑢𝑐𝑡 𝑎𝑛𝑑 𝑠𝑒𝑟𝑣𝑖𝑐𝑒 𝑓𝑖𝑡𝑠 𝑡ℎ𝑒𝑚 𝑎𝑛𝑑 𝑠𝑒𝑙𝑙𝑠 𝑖𝑡𝑠𝑒𝑙𝑓." — Peter Drucker

By truly understanding your audience's needs, fears, and aspirations, you can craft messages that resonate on a personal level, building trust and loyalty.

Likewise, through careful listening and asking questions, you'll spot subtle trends and emerging opportunities that others miss.

In the book 𝗧𝗵𝗲 𝗠𝗼𝗺 𝗧𝗲𝘀𝘁, author Rob Fitzpatrick outlines how to chat with customers for useful input:
· Identify your specific target audience
· Establish 3 primary learning objectives
· Redirect compliments and probe deeper
· Designate an interviewer who is receptive to criticism
· Maintain a casual atmosphere to encourage honest and valuable feedback


Through attentive listening, consistent branding, and authentic communication, introverted founders can differentiate and compete in the market.

#leaders #founder #adapt #startups

𝐘𝐨𝐮𝐫 𝐁𝐢𝐠𝐠𝐞𝐬𝐭 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐌𝐢𝐠𝐡𝐭 𝐛𝐞 𝐑𝐞𝐚𝐝𝐲 𝐟𝐨𝐫 𝐘𝐨𝐮 𝐑𝐢𝐠𝐡𝐭 𝐍𝐨𝐰

❝We built the world's first upholstery robot for a small pilot customer. 

However, when demonstrating at trade shows, large manufacturers immediately ask about our solution for reshoring! This discovery shaped our strategy. 

We formed partnerships with a U.S. robot manufacturer and a training academy in the furniture industry, positioning ourselves for accelerated growth.

𝗘𝗮𝗿𝗹𝘆 𝗳𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗿𝗲𝘃𝗲𝗮𝗹𝗲𝗱 𝗹𝗮𝗿𝗴𝗲𝗿 𝗼𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝗶𝗲𝘀 and inspired bolder moves.❞

David Faes and Oliver Davila Chasan founded Kathedra, reimagining the future of lived design by building robotics for furniture manufacturing.

𝐒𝐭𝐚𝐫𝐭𝐮𝐩 𝐒𝐩𝐚𝐫𝐤: 𝐅𝐨𝐮𝐧𝐝𝐞𝐫 𝐈𝐧𝐬𝐢𝐠𝐡𝐭𝐬 delivers valuable perspectives every week.

#leaders #founder #adapt #startups

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