Harbert Consulting

Providing consulting services to small and medium sized businesses. Specializing in:
- web 3 implementation
- revenue operations
- sales enablement

Owner

SystematicSolar

Energy Advisor

XDC Foundation

Content & Business Development Strategy

HYPCCCYCL

HYPCCCYCL is an invite-only, professional community where top B2B revenue leaders cross-train their GTM skills with VCs.

Member

Asapfundr Inc

- Built a book of business that generated 7 figures in funding for small business owners. 
- Had a 15% booking rate on cold calling prospective clients
- Handled underwriting screening for SBA loans, business lines of credit, working capital loans, commercial real estate financing, vehicle financing and 0% business credit.
- Even though I moved on, I still keep in touch with my clients on a regular basis.

Sr. Finance Officer

SalesScreen

• Led the charge to change SDR processes in Outreach and Salesforce.
• Trained SDRs to take a data-driven approach when iterating their call frameworks to convert better.
• Pivoted cold calls to new pain point -> booked 67% of calls that got past the opener. 5x better than historical booking rates. 
• Collaborated with AEs, Marketing Team and the CRO to create new marketing assets and copy for new ICP pain points.

SDR Enablement Lead / Senior SDR

Idiomatic, Inc.

• Achieved 2-3% demo booking rate on cold emails sent out company-wide.
• Built automations that hit company’s 2022 Sales and Marketing meeting targets before the end of Q2.
• Built single source of truth real-time Salesforce dashboards for Client Success, Finance, Leadership, Marketing, Product and Sales teams, reducing reporting time by 60% -> allowing the company to invest in machine learning engineers instead of managers and sales staff while growing ARR.

Sales Enablement & Operations Program Manager

• >100% quota attainment in my last two quarters.
• Promoted as first sales hire to build out a repeatable top-of-funnel process.

Business Development Lead

•	Constructed machine learning model training hierarchies. *Even after switching roles, the time it took me to build and tag these hierarchies from scratch, remains unbeaten by any other analyst (3000+ tickets/week).
•	The position required an extraordinary amount of accuracy, prolonged focus, and attention to detail. 
•	First Client Success team member to handle Idiomatic’s initial enterprise client - Slack. My work with Slack helped shape Idiomatic’s Client Success processes and protocols.
•	Developed and perfected external reporting templates that showed clients their data in a concise, quantified and easy to digest snapshots. These snapshots were directly tied to client’s Customer Experience KPIs.

Insights Analyst | Customer Success

Braven

Fellow

The Preserve Golf Club

•	Managed the outside staff, ensuring all members and guests were properly taken care of from the moment they entered the property until the moment they departed.
•	Delivered exceptional customer service and a pleasant shopping experience to retail customers.
•	Organized displays and merchandise to highlight specific items and attract the customers’ attention.
•	Provided information about products and services, assisted customers in finding merchandise and promoted key products.
•	First two-time recipient of “Steward of the Month” award in Preserve Company history. Awarded for exceptional member service, work ethic and professionalism.

Sales and Member Experience

Just a guy who loves customers, sales ops, processes and coffee.

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