Talksoon.com

Owner & Missed Call Expert

📞 How many calls did you miss last month? 🤔 What about last week?  What about yesterday?

If you can't answer those questions, you may be leaving 💰money💰 on the table.

Although phone calls may not seem as flashy as online traffic, they are still a 💰huge revenue generator💰 for most businesses. Yet, most companies aren't tracking their calls.

When you can't answer a call immediately, what are you offering your callers?

🎵Are they waiting on hold?
If yes, how many of those calls are hanging up without talking to an agent?

📞 Are you redirecting the call to voicemail?
If yes, did you know that less than 30% of these calls will leave a voicemail?

It's time for your business to track, analyze, and optimize your calls. Contact me on LinkedIn or visit our website at www.talksoon.com to learn more. 📈

CEO & Co-Founder

Gestion BMA inc

Angel Investor

Dalfen Industrial LLC

Limited Partner

CONTXTFUL

InvestX Capital

Succès Scolaire - School Success

As a strategic advisor, I ensure the smooth transition for the new president of Succès Scolaire.

Strategic Advisor to CEO (transition)

When the pandemic hit in March 2020 and schools closed, we created La Classe en ligne with Marie-Ève Lévesque. This project was a phenomenal success - more than 30,000 elementary school students attended the classes offered on YouTube on a daily basis. This project has obtained several recognitions as well as an exceptional media presence (https://www.successcolaire.ca/blogue/la-classe-en-ligne-revue-de-presse/). 

My role was to recruit Marie-Ève Lévesque, find the technology supplier, create the production team, solicit collaboration with the ten public figures who participated in the project, as well as develop partnerships.

Creator and producer of La Classe en Ligne with Marie-Ève Lévesque

(Sold in 2020) As President of Sschool Success, my role was to define the company's vision, strategic directions, ensure business development and financial management. 

Main achievements

- Sschool Success has become the largest tutoring company in Quebec and among the 5 largest in Canada.
- Built a team of more than 30 full-time employees with a network of more than 1000 part-time tutors throughout Quebec
- Over 30,000 students have benefited from our services. 
- 14 consecutive years of revenue growth, including 13 years of over 10% growth
- School Success is the first private high school to obtain a online education permit from the Ministry of Education. 

My main learnings

- The importance of defining corporate values to select team members and guide decision making. 
- It can be tempting to want to diversify one's activities in order to seize all business opportunities. In my opinion, it is important to "focus" and become the best in one line of business before considering exploring others. 
- A good leader is a person who does what he says and who sees himself not as a boss, but as a coach to his team. 
- Communication, communication, communication.... Be available to your team at all times and communicate your expectations clearly.

Founder and President (sold)

(Sold in 2020) Magasin Scolaire, a subsidiary of Succès Scolaire, is a company specialized in the distribution of school books and supplies. My role was to ensure the smooth running of operations and to carry out business development. 

Main achievements

-Developed a custom system for inventory management and order assembly. 
-Developed the entrepreneurial spirit of high school students by hiring them to do the work during the summer. This has become an important differentiator from our competition and has allowed us to gain the trust of several private schools. 
-Maintained an EBITDA of 20% with an annual growth in sales of approximately 20% per year.

ADIGESEP

Director at the Association of Directors General of Private Schools of Quebec

Board Member

Acadam Inc.

Founder (sold)

Association Edteq

Co-Founder

Fondation du Collège Notre-Dame

Director on the Board of Directors of the Fondation du Collège Notre-Dame

As the CEO & Co-Founder of Talksoon.com, I am on a mission to help businesses convert their missed calls into revenue opportunities. With over 20 years of experience as an entrepreneur, I have a passion for creating innovative solutions that address the pain points of customers and the needs of the market. 

I have successfully launched, scaled, and sold five companies in various industries, ranging from education to e-commerce. Along the way, I have developed expertise in marketing communications, new business development, and on-page SEO, as well as honed my negotiation, leadership, and strategic thinking skills. I am also an active angel investor and a limited partner at Dalfen Industrial LLC, where I support and mentor other entrepreneurs in their growth journeys. I believe in the power of collaboration, continuous learning, and customer-centricity as the keys to success in any business venture.

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