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With over 10 years of experience in project and programme management, I lead the digital strategy and innovation for NicholsCreative, a division of The Nichols Group that provides technology and digital solutions to clients across various sectors and industries. My mission is to help organisations deliver major projects and programmes using a combination of skills across project, programme and portfolio management, product management, innovation, and diversity, equity and inclusion. I am creative and use technology where appropriate to improve processes, enable better communication and collaboration, and facilitate quicker, smarter, and better decisions. I have a proven track record of delivering successful outcomes for complex and challenging projects, such as Crossrail and Crossrail 2, where I introduced and implemented new technologies and methods to capture requirements, design solutions, and manage system integration issues. I also have a background in neuroscience, which gives me a unique perspective and insight into how people think, learn, and behave. I take a people-first approach and harness the power of data to minimise non-value add work and maximise customer satisfaction and reliability. I am passionate about innovation and diversity, and I strive to create a culture of curiosity, collaboration, and inclusion in everything I do.
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