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I am not your average Consultant delivering CX initiatives as stale as yesterdayās donuts. I am a Client Confidanteāpartnering with clients to make informed, impactful decisions that meet immediate objectives and build sustainable, long-term brand value. I am a Cross-Functional Collaboratorābridging consumer insights, brand strategy, market research, storytelling, and customer experience to craft innovative, actionable solutions. This holistic approach allows me to uncover new perspectives, connect the unexpected, and help brands redefine how they understand and engage with their customers. I am a Clue Connectorālinking consumer insights with powerful narratives, quantitative data with human experience, and strategic vision with customer-centric execution. My ability to navigate these intersections drives growth and builds meaningful, enduring customer relationships. What Sets Me Apart: Iāve spent most of my career exploring every side of the CX landscape ⦠12 years as an Agency-side Strategic Planner, driving creative, shopper, and consumer marketing initiatives. ⦠7 years as a Consultative Market Researcher, helping clients decode complex data into actionable insights. ⦠7 years as a Client-side Brand Strategist, aligning business goals with consumer desires. ⦠And yes, a stint as a hostess, donut maker, and customer-pleaserāproof that I truly understand people! Along the way, Iāve discovered the ārainbow sprinkle momentsā that come from getting up close to real humansāconsumers, shoppers, and retailers alike. Bonus Ingredients: * A fresh perspective rooted in years of client-side experience. * A knack for combining Art (brand, marketing) with Science (metrics, insights). And donuts. * Superpowers of compassion, curiosity, and deep listening. A Few More Sprinkles About Me: ⦠I host Thanksgiving every year (pie, not donuts). ⦠I canāt resist a good word game. ⦠I trust my intuitionāand it rarely lets me down. But letās be real: NONE of this matters if you're not IN for transformation. I donāt collect clients. I collect opportunities for BIG impact. If this resonates, letās meet over donuts and coffee š©āļø. [email protected]
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