Brian Hansen's Linkedin Analytics

LET'S DO THIS! Being a professional is about opportunity and positive forward motion - helping team members, peers, customers and partner contacts grow and realize returns on their investments. My 13+ years' experience in high growth SaaS companies includes customer journey, change management, sales, account management, support, coaching, operations, marketing, entrepreneurship, and relationship building at all levels. All of these various roles inform how I lead successful customer success teams to increase adoption, retention and expansion (measured mostly by Net Revenue Retention). I lead a team to solve problems cross-functionally, create success stories from positive customer experiences and to have fun scaling and executing.