Bizflexi

Knowledge Analyst

Samsung India Electronics Limited, Noida

Service contract management and Service solution management

Sr.Professional 

Huawei Telecommunications

Accountable for - Operations Budgeting, Profitability, Resource planning, New Business Operational Readiness, New streams readiness, Delivery Management and refinement of delivery capabilities/efficiencies by introducing and implementing Transformations projects, Establishment of a Global service platform for Huawei in India.

	Delivered as a leadership team in  Huawei MS from Greenfield to Operational (like planning and implementation of skill set, resources, business cases, tools)
	Actively participated in carrying out the successful transition of  Major Managed Services customers like AIRCEL/UNINOR/VIDEOCON/IDEA NGN from Greenfield to Operations(These  all are new entrants in the Indian  telecom market)

Operations Delivery  Head (MS)

Huawei

Head Network Operation Center

Ericsson

Handled the operations of the North Region for AIRTEL GSM Operations. The region was consisting of 5 circles (states) and was providing services to 2.5million subscribers.
Actively participated in Managed Services implementation by Ericsson in India.
Drawing up the Operational budget and control parameters, presenting and getting approval of the budget, profitability realization and delivery of customer-agreed KPI/SLA were the major objectives of the job 
Made the AOP (Annual Operation Plans) for the Region. The tracking and adapting as per business on quarterly bases was done for better control of operations.
Done the first successful transition of manpower and capabilities to Central Ericsson NOC from North Regional OMC (Chandigarh)

M S Operations Head Regional

Circle Head

Operations Head -Regional

Operations Head Circles

Bharti Airtel Limited

Major Job Objectives were Network Deployment, Operations and Maintenance
Leading the team of 50 Engineers for Network Operations and Maintenance for three states.
Defining the Operations team’s purpose. 
Deployment and acquisition of sites with time and cost-effectiveness.
Assessing and reviewing Operation Team skills and capabilities. 
Building strategy for Operations &amp; Maintenance to act as a proactive team.
To define and chase O&M short-term goals in such a way as to achieve long-term enterprise goals.
Examining internal business processes and changing them to overcome complaints and duplications.
Assessing and reviewing the Operation information system to provide management with the right information in the right format and at right time.
Estimating a budget for O&M costs and forecasting additional costs.
Improving operational effectiveness by clarifying boundaries.
Responsible for strategic emphasis on allocation of time, energy and resources of the O&M team.
Establishing priorities in day-to-day operations as well as in network catastrophic management

Operations Head -HP-HP

Spice Telecom

Maintenance and upkeep of  telecom network,Maintanig availability and KPI of the network

Head of Operations

Field engineer, Maintanace of Zzona level Wireless network

sr engineer

Implemented Airtel HP Circle sites during the above period with Ericsson team.
Responsible for the alarm handling at BSS regional level.
TEC Testing and commissioning of POI ,Operations   management of district level  GSM Network

Sr Engineer

M/s Himachal Futuristic Communications Limited

Member of the final product testing team in 2Ghz radio and 2x8 Mux.
Involved in Bench-testing and solution providing of Modulator, Demodulator and RF Cards.
Involved in acceptance testing of Microwave radios to D.O.T at various circles and commissioning of these radios with integration of local traffic.
Involved in field trails for the Radios at different D.O.T circles.

Testing Engineer

Experienced in Services delivery Portfolio Management, Operations management. Service platforms design and implementation. Service business blueprints.

Specialties :  Service Platforms development, Transformation planning & designing ,Streamlining of running operations (effectiveness & efficiencies)

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