Enki Studio

Program Manager - Key Accounts

IDigitalPreneur

Management Consultant

- Spearheaded strategic process redesign initiatives to optimize internal workflows, improving efficiency and team collaboration across departments.
- Led the implementation of digital transformation tools, including AI Content Creation tools, and project management platforms, enhancing automation and operational effectiveness.
- Managed cross-functional teams by conducting daily huddles, aligning team priorities, and ensuring effective resource allocation resulting in a 40% increased efficiency of all the teams.
- Developed a comprehensive employee policy handbook to standardize processes and ensure regulatory compliance.
- Supported the launch of two subsidiary businesses by streamlining processes and facilitating seamless communication between teams.
- Collaborated closely with leadership to align project objectives with high-level business goals.
- Successfully drove stakeholder alignment by managing change initiatives, fostering collaboration, and ensuring smooth project execution.
- Developed and maintained strong client relationships, ensuring long-term partnerships and improved client retention.
- Led CRM platform implementation to improve customer interaction tracking and relationship-building strategies.
- Facilitated strategic partnerships by identifying collaboration opportunities with vendors, clients, and business partners.
- Managed project timelines, milestones, and deliverables for strategic initiatives that supported organizational growth.

Project & Operations Partner

Troupe Digital

- Managed end-to-end client onboarding processes, ensuring seamless integration and successful project kickoffs.
- Designed and executed structured onboarding programs that improved employee retention and enhanced team alignment.
- Handled digital transformation initiatives, driving the adoption of process automation tools to improve operational efficiency.
- Managed project documentation, ensuring all deliverables met timelines and quality standards.
- Directed performance evaluation initiatives, aligning performance metrics with organizational goals.
- Drove employee engagement initiatives, improving team morale and productivity.
- Acted as a strategic liaison between teams to resolve conflicts, address grievances, and ensure smooth interdepartmental collaboration.

Project & Operations Lead

Viral Pitch: Influencer Marketing Platform

- Managed end-to-end project execution for marketing campaigns, ensuring timely delivery and meeting client expectations.
- Acted as the primary point of contact for client communications, handling grievances and providing strategic solutions to enhance client satisfaction.
- Coordinated with internal teams (creative, sales, and operations) to ensure seamless execution of multi-phase campaigns.
- Developed and implemented strategic project plans, aligning campaign objectives with business goals and KPIs.
- Handled stakeholder communication across all levels, ensuring alignment and resolving conflicts to keep projects on track.
- Managed large-scale company events and parties, overseeing logistics, vendor coordination, and budgeting to deliver successful outcomes.
- Analyzed campaign performance data, providing actionable insights to optimize future project strategies.
- Spearheaded cross-functional team collaboration, driving a 15%–20% improvement in campaign execution efficiency.

Project Strategist

Confidential

- Conducted market research and industry analysis to support strategic decision-making.
- Assisted in developing client presentations, ensuring data accuracy and strategic alignment.
- Coordinated with internal teams to ensure seamless project delivery across diverse industries.

Project Support Specialist & Researcher

CupShup

- Managed end-to-end onboarding processes for multiple business units, ensuring seamless integration and client satisfaction.
- Coordinated with internal teams to align operational workflows with business objectives, improving process efficiency.
- Acted as the primary liaison for client onboarding, ensuring smooth communication and quick resolution of any issues.
- Handled operational logistics for offline marketing campaigns, coordinating with vendors and internal teams to ensure timely execution.
- Supported the expansion of the agency’s digital marketing arm by setting up operational frameworks for campaign tracking and client reporting.
- Developed performance reports and data insights to identify bottlenecks and improve onboarding efficiency.
- Led interdepartmental meetings to align operations and marketing teams, improving campaign delivery timelines by 10%–15%.
- Managed stakeholder relationships, ensuring alignment on deliverables and improving client satisfaction.
- Spearheaded the research, selection, and implementation of HRIS and ATS tools to streamline recruitment and operational efficiency.

Operations & Client Onboarding Associate

Dynamic project manager with a proven track record in driving cross-functional collaboration, strategic execution, and process optimization. Skilled in stakeholder management, client onboarding, and digital transformation, with a knack for turning complex challenges into streamlined solutions. Adept at building strategic partnerships and enhancing operational efficiency to deliver measurable business impact.

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