Infosys

Senior QA Program Manager

Genpact

AVP Quality Assurance Health Care & Capital Markets

Capgemini

Senior Program Manager - Quality Assurance

Cognizant Technology Solutions

Senior Program QA Delivery Manger – 		
Software: HP Quality Center,MS SQL, MS Project, MS Visio, Seibel CRM, Online trading Application, OS: UNIX, Windows XP,	Process: Rational Unified Process (RUP)
Team Management & Dynamics: 12 onshore/50+ personnel offshore team 

•	Managing $10M Account/Program on Brokerage trading application overseeing 10 resources onshore and 50+ resources offshore
•	Hiring/Recruiting all levels of QA Engineers (junior, senior, leads) and conducting performance evaluations.
•	Contributing actively in implementing QA Process/Best Practices in Agile Scrum environment via templates, Test Design templates, Checklists, Build Acceptance Criteria, Post Mortem, and Root Cause Analysis.
•	Providing regular status updates with sound and clear advice to Upper Management on risks, issues and assessment of product releases via test metrics on overall health of the engagement.
•	Overseeing/Coordinating projects all throughout East/West/MidWest Regions from Delivery, Revenue, Profitability and resource organization standpoint.
•	Spearheading all phases of Delivery (Business case RFP, PnL Revenue-Onshore/Offshore ratio, SOW, Requirements Management, Test Planning, Test Development, Test Execution, Post Mortem)
•	Coordinating building of Test environments for new functionality testing, performance testing, UAT for successful build deployments
•	Active participant in driving best practices/value proposition/ in house tools for requirement management reviews, technical reviews with suggestive improvements to Dev/Business teams from QA viewpoint.
•	Effectively collaborating in decision making with stakeholders – Project Managers, Business Development Managers, Account Managers and-Level executives.

Senior IT Program Manager -Quality Assurance

Lehman Brothers/Barclays Capital

Barclays Capital Inc. (formerly Lehman Brothers Inc), Chicago IL	   

Quality Assurance Manager /Offshore QA Liaison Ambassador – Web Financial Multi-tier application		

Software: MQC, Quick Test (QTP), XML, Tibco RV, JIRA, Oracle, FIX Simulator, MS Project, Confluence.
OS: UNIX, Windows XP, Vista, VMware. 		Process: Agile-Scrum Methodology.
Application: Multi-broker, Multi-asset, Multi-platform Web Trading application.

Team Management &amp; Dynamics: Managed 8 onshore/6 personnel offshore team 
	
Accomplishments:
•	Directing continuous improvements by following Industry Best Practices SDLC (Agile-Scrum) thereby resulting in 30% defect reduction rate in Production.
•	Lead writing of Test Plan/Strategy, Requirements Traceability Matrix (RTM),Test Cases, to MQC Quality center in India that led increment of 35% ROI  in manual test coverage.
•	Lead automation efforts in functional GUI/back end testing regression, which resulted in 30% ROI in cost savings and reduction in cycle time of 30 man-hours/week. 
•	Managed budgets, estimates to reduce overheads by 25% in hardware/software through virtualization, effective training of personnel and resource planning and effort estimation.
•	Established test coverage/ case standards, defect /milestone criteria, change control policies that resulted in 35% defect prevention.
•	Coordinated UAT testing mock sessions with team/customers and earned a 100% conformance to the requirements thereby leading to greater customer satisfaction.

Quality Assurance Manager

Chicago Mercantile Exchange

Lead Quality Assurance/ QA Project Manager – Options, Futures Exchange Markets		

Software: Test Partner, QA Load, Oracle SQL, XML, Java, Tibco RV, FIX, MS Project, Clearcase, Clearquest.
OS: Linux, Windows XP, Vista. 	Process: Rational Unified Process (RUP).
Application: Exchange Trading Derivatives Web application.
 
Team Management & Dynamics: 7 personnel onshore team

Accomplishments:
•	Played a key role in 30% Risk reduction by identifying Requirements issues early in the SDLC cycle.
•	Coordinated test efforts by reviewing/writing deliverables, actively participating in hands on manual/automated testing to achieve 30% time savings in test planning/execution.
•	Implemented Requirements Traceability for 100% requirements tracking to test coverage metrics.
•	Improved customer satisfaction in quick turnaround for production defects resulting in 25% defect elimination. 
•	Orchestrated tools selection using best practices for optimum tool usage and 25% cost reduction basis.
•	Spearheaded automation efforts using QA Run, QA Load for functional testing, performance testing producing a reduction in 40% test cycle time in regression and 35% improvement in application performance. 
•	Increased 25% coverage in reliability, smoke tests efforts to reduce failures in deployment and build process.

Lead Quality Assurance/QA Project Manager

Citadel Investments

Sr. Quality Assurance/Offshore Manager– Front Office Credit Desk Trading- CDS, CDOs

Software: Test Director, Winrunner, Perl, C++, Linux shell, Tibco RV, Sybase, FIX, MS Project, MS Excel.
OS: Sun, Windows XP, Bloomberg Terminals.	Process: Rational Unified Process (RUP).
Application: Exchange Trading Web application for Futures and Options

Team Management & Dynamics: 3 personnel offshore team

Accomplishments:
•	Implemented QA Standards/Process for Credit Desk/Business using CMM/Best Practices resulting in 25% defect prevention rate during Requirements Reviews
•	Spearheaded and led automation efforts using QTP for functional and regression testing, performance, fail over. Effort resulted in 35% additional coverage and 40% reduction in cycle time.  
•	Implemented Metrics for major/minor releases and improved defect scrub efficiency by 15% in testing.  
•	Improved Requirements coverage by 20% in identifying ahead for bottlenecks, ambiguous requirements.  
•	Improved efficiency by 30% via design defects with suggestions to the development and front office staff.

Lead Offshore QA Manager -Credit Desk

Bank One/JP Morgan Chase

Business Analyst/Quality Assurance Lead – Credit Risk Information Commercial Collateral Risk

Software Tools: Test director, Winrunner, ET Abinitio, SQL, Business Objects, Star, Clearcase, Clearquest.
OS: Unix, AS/400, Windows.		Process: CMM Level 3.
Application: Database Warehousing Project – Assessing Commercial Credit risks.
Team Management & Dynamics: 3-person onshore team.

Accomplishments:

•	Gathered up-to-date requirements from customers and formulated in business requirements.
•	Performed Functional, Regression and UAT based on derived/non derived mappings of Source /ODS.
•	Reported product deficiencies against requirements that resulted in 30% cost savings before ship date.
•	Executed ODS reports using business object for 100% accurate credit risk information to the project sponsor.

Business Analyst Lead

Motorola

Lead Test Engineer/Software Staff Engineer- Personal Communications Handset testing and 2 way Radio.

Software Tools: Winrunner, Loadrunner, SQL, FIX, MS Project, Primavera, Clearcase, Clearquest.
OS: UNIX, Windows. 	Telecom/Wireless Protocols: GSM, TDMA, CDMA, 3G, UMTS, WAP, Bluetooth.
Process: CMM Level 4.		Application: PCS Handset communication, 2-way Radios, Nextel connect.

Team Management & Dynamics: 7-person onshore team.

Accomplishments:
•	Planned/Executed functional, regression, compatibility, data, load/stress, use case/end to end testing.
•	Enhanced risk management tools that resulted in 20% mitigation/contingency plans ahead of time.  
•	Increased test coverage by 30% over previous year using UNIX shell/C++ and use case scenarios.
•	Participated in Six Sigma meetings for process improvement in achieving CMM Level 4 assessment.
•	Increased automated test coverage by 20% over previous year that resulted in reduced cycle time.

Lead Test Engineer

IT Quality Assurance Program Manager with 18+ years of extensive System /Quality Assurance Testing experience (Capital Markets, Health Care Insurance) including 10 years of proven technical/managerial project leadership in software systems implementation, testing, verification, onshore/offshore management and support. Able to effectively mentor/lead highly efficient cross-functional teams and launch of leading-edge solutions within Time-to-market. Strong emphasis on reducing cost, increasing/managing PnL, productivity and delivery goals.

Specialization: Health Care (Benefits, Eligibility, Claim, ICD-10 testing, RxClaim Adjudication), Capital Markets (SWIFT Compliance -Payment systems, Trade Order Management/Trade Management systems, Derivatives Risk Management, Systems, Equities Trading, Position Management, OTC -CDS, Swaps, FINTECH -B2B, Blockchain), Datawarehousing, Enterprise Data Conversion, SOA Web Testing, Peoplesoft-HCM, ESA, Financials, Siebel CRM Testing 

Specialties: Testing Practice - Pre-sales, RFI, RFP, Statement of Work definition(SOW), Client Presentation for Banking& Financial services (BFS)
Best Practices/Templates (CMM, Agile Scrum, RUP)
QA Metrics Measurements
Config Management
Risk Management
Vendor SLA/KPI Metrics
Defect Prevention & Control
Team Building & Leadership	
Automation Framework
Change Management
Offshore/ Onshore Management
Budgeting/Resource Estimations
Performance Management

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