UCStrategies.com

Co-founder of UCStrategies, an industry resource for enterprises, vendors, system integrators, and anyone interested in the growing Unified Communications arena. As part of UCStrategies, I write and publish articles and blogs, participate in weekly podcasts regarding the latest trends and developments, work with other UCStrategies UC Experts on content and messaging for clients and sponsors, help plan and organize annual UC Summit.

Co-Founder

COMMfusion

Provide insights and analysis, as well as consulting services to help vendor and end user clients develop ongoing strategies and tactics in the evolving business communications arena. Areas of focus include Unified Communications & Collaboration, contact center, social software, unified messaging, computer telephony integration (CTI), voice processing, and emerging communication convergence markets. Writer of numerous vendor-sponsored white papers, which include descriptions of market trends, technology insights, and specific product descriptions. In addition, have authored many articles for various trade magazines, and is a frequent speaker and moderator at conferences. Organized and managed several conferences, including developing the content, agenda, selecting and working with the speakers, in addition to serving as moderator and keynote speaker.

President & Principal Analyst

HiveMind Network

Expert

The PELORUS Group

Author of multi-client studies in the areas of voice messaging, unified communications, and computer telephony integration.

Director of Communications Analysis

The Yankee Group

Senior Analyst in the telecommunications group, responsible for researching and writing multi-client studies and providing consulting services to clients.

Senior Analyst

An independent industry analyst with over 25 years experience, providing market insights and analysis on business communications markets and technologies for end user and vendor clients. Focus areas include unified communications and collaboration, contact center, CX, and other business communication technologies. Named one of the top 50 CX Influencers in 2024. You can find me on X/Twitter @blairplez

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