GoodLife Fitness

• Supports with the development of product strategy to further drive the technological innovation of the company, and helps define product roadmaps based on an integrated understanding of customer behavior, company strategy, and anticipated market trends. 
• Coaches team members on continuous process improvements and goals, ensuring the achievement of excellent results whilst building and nurturing a trusting and safe environment.
• Supports with enhancing the quality of products and services by analyzing data to inform business decisions, monitor product performance, and finding technological solutions to business needs.
• Establishes team level cadence and helps drive team level ceremonies (e.g. sprint planning, team retrospectives, backlog grooming, etc.) in alignment with established program level cadences.
• Tracks and communicates team velocity, burndown, sprint/release progress, and other team metrics to further facilitate resource and process optimization.
• Supports with managing product backlog, product scope, vendor and stakeholder communication and coordination, as well as uncovering and removing impediments for the development teams. 
• Liaises between the business stakeholders and development teams to ensure user stories/acceptance criteria is clearly defined and understood.
• Assists in reporting project progress to project sponsors and executive management.
• Manages the creation and maintenance of quality documentation (including but not limited to workflows, user stories, Definition of Done, Acceptance Criteria, and backlog item requirements) by collaborating with development teams, in order to support operations teams with easy to understand, concise product information, and aid in minimizing technical debt for the organization.

Scrum Master

Eny Consulting Inc.

•	Facilitated Scrum ceremonies – sprint planning, daily scrums, sprint reviews and sprint retrospectives
•	Actively identified and actioned impediments, driving resolution of complex problems paired with ability to identify viable and often innovative solutions
•	Collaborated with the Product Owner to write user stories, acceptance criteria, planning, execution, and closing of sprint goals 
•	Coached teams in Agile practices and provided necessary training to create a positive mindset to Agile methodologies.

First Bank of Nigeria Ltd.

•      Led digital transformation and process improvement projects in the organization. 
•	Supported teams to deliver and enhance Digital Channels (Mobile App, E-Wallet, Credit Applications and CRM Migration)
•	Coached teams to become self-managed, self-organized and high performing
•       Identified and facilitated resolution of impediments to enhance achievement of sprint goal
•	Shielded team from external interference for optimal productivity and success of Agile processes

Agile Delivery Lead

•	Built quality risk asset portfolio across SME (Small and medium scale enterprises) and corporate client segments by developing a pipeline of credit facilities such as line of credit, secured and unsecured term loans, overdrafts, contract financing, invoice discounting, personal loans and liability generation and managed existing portfolios in line with the bank's risk acceptance criteria
•	Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
•	Communicated frequently with existing and potential clients to understand needs, evaluate current product use and cross sell new products. 
•	Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
•	Achieved customer satisfaction and loyalty by proactively establishing collaborative relationships through physical and virtual meetings, handling client inquiries, concerns, and complaints proficiently by resolving them in an appropriate manner.
•	Provided Business Advisory to Clients in relation to their banking needs.
•	Leveraged CRM to reach out to clients and reactivated dormant accounts.

Relationship Manager Retail Banking

Value-Driven Scrum Master and Agile Enthusiast with extensive experience fostering collaboration among cross-functional teams, continuously demonstrating my ability to support teams through successful planning, execution and delivery phases, utilizing industry best practices.

Blessing is a great communicator, a team player, a servant leader and a creative problem solver who is passionate about Agile. She enjoys creating a collaborative environment for scrum teams to thrive and always looks out for opportunities for continuous improvement with teams she supports.

Over the years, she has successfully supported cross-functional onsite and remote teams to deliver several enterprise level projects including agile transformation, change management, process improvement, software development/configuration/implementation, data management and reporting.

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