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Brian Masetta's Linkedin Analytics

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Brian Masetta

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Passionate and growth-oriented Software as a Service (SaaS) account management / customer success professional with accomplished track record of success in building strong client relationships and achieving quota. Expert in managing extended teams and resources to execute strategies, achieve customer and revenue growth objectives, and drive organizational change and maximum customer satisfaction levels. Key competencies include: • Trusted Advisor/Challenger • Relationship Builder • Quota Achievement • Strategic Account Planning • Customer Retention/Satisfaction • Business Development • Fortune 1000 Software Sales • Consultative Selling / Solution Sales • Customer Advocacy • Platform Value Maximization • Collaborative Leadership • Opportunity/Revenue Generation • Problem Resolution • Presentation Skills • Business Value Reviews • Negotiation Skills • Onboarding/Adoption/Expansion Additional competencies include: • Strong implementation & project management skills • Detail-oriented with excellent organizational, time management & analytical skills • Ability to communicate, collaborate & time manage multiple priorities in a team-based environment • Excellent listener who utilizes a consultative & creative approach to help customers execute strategies, achieve objectives and solve problems Training: Selling Solutions in Key Accounts, AXIOM Selling Sciences, and Sales Negotiation Specialties: Account Management | Customer Success | Software as a Service (SaaS) | Fortune 1000 Software Sales | C-Level Relationships | SaaS On Boarding/Adoption/Expansion | Collaborative Team Selling | Campaign Management | Cloud Computing | Book of Business Management | Digital Marketing | Quarterly Business Reviews | eCommerce Conversion | Consumer Conversion | Channel eCommerce | Brand Commerce | Headless eCommerce | Conversational Commerce | Amazon | Enterprise Sales | CRM | CMS | Headless Content | Retail | Healthcare | Upsell | Product Education | Customer Engagement | Customer Journey | Big Data | Predictive Analytics | Machine Learning | Cognitive | AI | Email Marketing | Digital Marketing | Mobile Push/SMS | B2B Marketing Automation | One-to-One Marketing | API Integration | Consulting Services | Contract Negotiation | Contract Consolidation | Data Management Platform (DMP) | Customer Data Platform (CDP) | Master Data Management | Product Experience Management (PEM) | Product Information Management (PIM) Digital Shelf Management (DSM) | Brand Monitoring | Brand Integrity | MAP Compliance | DSP | Conversion Analytics | Closed Loop Attribution

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