Boaz S. Maor's Linkedin Analytics

A serial start-up executive with passion for Customer Success. Particularly experienced with growth and expansion-phase start-ups in B2B SAAS, Software and Services. Specialize in building Customer Success teams including: ► Professional Services, ► Technical Support, ► Knowledge Mgt and Training, and ► Customer Management functions IN ORDER TO ► speed up on-boarding, ► expand adoption and usage, ► effectively resolve issues, ► assist customers in extracting and quantifying value, ► develop customer advocacy programs and ► growing book of business with customers (Maximize Net Retention). Enjoy leading and scaling small to mid-size global teams requiring significant change management to achieve sustainable growth. Highly regarded for leadership skills, globalization, personal drive and analytical problem solving leading to team-customer alignment, driving rapid program expansion, and developing team cohesion during fast growth.