Borja Jimena Tomas's Linkedin Analytics

🌟 Driving customer success and engagement through strategic advice, training, and data-driven insights With extensive international experience in sales development, enablement and customer support in Technology and Higher Education across global markets, I bring a strategic mindset and analytical approach to building trusted partnerships with clients. As a Certified LinkedIn Trainer, I'm all about designing and delivering innovative and impactful training programs that enhance client relationships. I collaborate cross-functionally to drive adoption of solutions, aligning them closely to customers' objectives. I take pride in forging authentic, lasting business relationships with stakeholders at all levels, becoming a trusted advisor through transparent communication, tailored recommendations, and timely issue resolution. I'm also a Regular Guest Lecturer at ESADE Business School (+90% average satisfaction rate) and actively involved in initiatives related to career development, social impact, and promoting diversity, equity, and inclusion (DE&I) in the workplace. ☀️ In my free time ☀️ you can find me speaking at events and podcasts, volunteering or mentoring youth and job-seekers to be successful on LinkedIn, or writing (ask me how many writing awards Iʼve won!). If you need someone who can understand your business goals, identify areas for process improvements, and drive positive change through strategic partnerships, let's connect for a chat ☕! On a more personal note, I'm always tinkering with every new app and AI tool I can get my hands on 🤖, have a big sweet tooth 🍫, and really enjoy learning about new topics (currently exploring AI and the future of learning and work, ChatGPT and prompt engineering, and all things career development). Currently living in Dublin, but my roots are in beautiful Castellón (Valencia, Spain) 🇪🇸 Skills: Customer Service | Relationship Building | Training | Project Management | Stakeholder Management | Adaptability to Change | Data-driven Research & Analysis | Communication | Problem Solving | Strategic Advisory IT: MS Office (PowerPoint, Excel), Project Management (Trello, Smartsheet, Notion), Design (Canva, Microsoft Designer), AI Content Generation (ChatGPT, Bing), LinkedIn Product Suite, CRM (Salesforce.com, Dynamics) 🗣️ Fluent in English, Spanish, and Valencian (and can also speak French and basic Italian) Last update: 3/6/2023