Dustin

Integrated Management Manager in ISO 9001, optimizing processes and ensuring compliance across multiple locations across Benelux and the Nordic countries

ISO compliance lead

As Quality Responsible at Dustin, I am responsible for improving and developing our management system, to ensure customer satisfaction and internal efficiency in the Nordics and Benelux regions

Quality Responsible

Swappie

Development & quality project management & coordination
Lead and contribute to different types of process & quality development projects defined in the OKR process (projects such as layout planning, workstation standardization, process flow improvements…)
Create and define project KPIs, metrics and targets
Lead & track project’s changes, KPIs and metrics to evaluate the success of the project
Document the project’s results (e.g. new process, new instructions) and communicate the key findings and proposals to management & other stakeholders
Support the Quality team with project change implementation
Process development & continual improvement of quality together with the department management & development teams
Support department management in tracking Operations’ metrics & KPIs to discover areas for quality improvement
Optimize quality & productivity by designing, implementing and testing new processes in cooperation with department experts.
Trainings & comHost Kaizen events and workshops to support Continual Improvement of quality
Follow up continual improvement processes and activities from quality perspectivepetence improvements across the Operations’ organization
Create training materials and host trainings on Quality and Operational excellence.

Senior Quality Control Specialist

As Quality control specialist I contribute to the quality development and quality management of Swappie operations through quality checks of operational processes. I provide actively feedback to our coaches regarding the quality of specific teams, assigning re-works and I consistently ensure achievement of required standards, quality and KPIs over long periods. Additionally I perform quality checks using production tools and input quality data to provide stats for analysis. I’m actively collaborating and contributing the individual, team and department level targets and I’m assuring the core values “highest standards” and “customer focus” in all activities are achieved and conduct auditing at our department. Our team is leading our operational department towards LEAN management and seeking ways, how to improve our quality and efficiency.

Quality Control Specialist

As senior production specialist I worked as senior member in our team and helped the other production specialist with their issues.

Senior Production Specialist

I’m currently working at one of the fastest growing startups in Finland as production specialist. After a couple of months of working at Swappie, I became a member of a special rotating team, which is a team of experts that offer their help in several departments, wherever needed. In a short time, I learnt to master our operational processes. At work I’m known for my efficiency and great problem-solving skills. I have experience for example from our diagnostics, repair, warranty and inbound departments.

Production specialist

MJ53 Marmoles y Granitos

During 7 years I had my own business of marble and granite products, where I worked as a CEO of the company. During that time, I used to wear many different hats and solve challenges of the clients & suppliers on a daily basis. When working in my own company I learnt a lot about sales, customer care and business development and I worked with many different stakeholders (suppliers, clients, stone installers, logistics, etc.) as a team, which is why I think my communication skills are nowadays one of my strength. We also did international sales within Europe to a couple of European countries (for example to Finland).

Features:
• Customer Relationship management
• Business development
• Market research, suppliers and potential clients
• Development of the Annual Sales Plan
• Specialization in natural products and advice on product design and acquisition
• Management and expansion of client portfolio throughout Spain and Finland
• Design of publications, advertising campaigns and participation in events
• Social media management.
• Give specialized after-sales service and consulting services
• Accounting, margin management, suppliers, deadlines and logistics
• Stakeholder management

Owner & CEO

GL transforma

Management, expansion and monitoring of the client portfolio within the sales area of ​​construction and design of public and private works.

Account Manager

El Corte Inglés

Sales Promoter

📈  Ready to be serving the people and improving processes 🔨 Hands on type of a person, used to take the lead when facing problems & appreciates challenging tasks 💡 Fast learner & able to see the bigger picture of different situations 🚀 Experience in the fastest growing start up of Europe & tech industry 👍 Enjoy working with different kind of persons and communication skills definately no 1 asset 🎯 Enjoy hitting the KPIs and always willing to go for an extra mile in order to reach them

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