The Art of Delegation

Founder

Colliers Project Leaders | Canada

- Secondment focused on Agricultural research facilities and Capital Projects
- Provided project support to Project Managers by managing schedule updates, maintaining project controls, developing progress reports and preparing tender and contract documents
- Ensured project activities were conducted in accordance with both organizations' Quality Management System
- Attended project meetings, documenting action items and key decisions to share with the team
- Provided relief support to other Assistant Project Managers or Project Managers, as required 
- Supported marketing team with internal employee head shots

Assistant Project Manager

Introba

(Formerly Integral Group)
• Coordination of certification processes for the latest sustainable building rating systems and frameworks.
• Updated sustainability project delivery tools such as project credit documentation tools, and maintenance of Sustainability resources for use by all teams.
• Coordinating commissioning activities with contractors, and other consultants as well as participating in troubleshooting. 
• Preparation of commissioning documentation to ensure that installed equipment meets design intent. 
• Project management, problem resolution and mechanical & electrical related engineering commissioning services
• Understanding of multi discipline performance related design & operational issues involved in a variety of market sector projects such as health care, institutional, multi-unit residential and commercial buildings.

Sustainability Consultant

ILoveTravel

Coordinator

Destination Staff

Canadian Red Cross

• Virtually scanned availability and providing start-to-finish mobilization service for scheduling and deploying personnel through outbound calling, messaging and email communication based on availability, qualifications, and geolocation. 
• Coordinated and tracked travel arrangements for deploying personnel.

Mobilization Coordinator

WestJet

• Managed baggage fees as per APPR. 
• Mitigated the mishandling of guest’s baggage by communicating with all necessary touchpoints to safely and quickly route baggage to the guest.
• Composed formal written and verbal responses to all guest feedback presented to WestJet as it relates to baggage services.
• Performed baggage tracing function within WorldTracer and Sabre systems.

Specialist I - Central Baggage Services

• Acted as a liaison between guest property and guests, responsible for reuniting our guests with their items.
• Mitigated the handling of guest’s baggage by communicating with all necessary touchpoints to route baggage efficiently with WestJet bases, Central Baggage Services, other airlines, couriers, customs agencies, and other guests.
• Ensured proper security measures were followed for in-bond baggage (International) and managed customs processing and storage.
• Investigated, and updated delayed baggage reports, and contacting guests with any updates on open delayed baggage reports.
• Member of Occupational Health and Safety Committee.

Baggage Service Agent

University of Guelph, Admissions Services

• Sent out acknowledgments, acceptances, as well as event invitations through detailed coordination to future students.

Mailing Assistant

• Four-week telethon where phone calls are made to high school students who had applied to the University of Guelph for Fall 2017 admission.  
• Contacted high school students who had applied to the same degree program in which I was studying.  
• Invited applicants to the March Campus Day Event and March Break Tours and, if requested, provided a personal student perspective on living and learning at Guelph.

Applicant Caller - Secondary School Recruitment

• Collaborated with and supported supervisor in social media management to create relevant recruitment content through analysis of engagement reports; increased following

Social Media Assistant

Air Canada

• Assisted customers with their inquiries, check-in processes, pre-boarding passengers and provide information on flight schedules and routes.
• Acted as a Ground Hostesses, as well as a part of the Customer Care Team through aid with wheelchair assistance, pushing passengers through security, to their gate or onto the aircraft.

Temporary Customer Sales and Service Agent

Ministry of Community and Social Services

Summer Office Assistant - ODSP

Taking an interdisciplinary approach to life. Finished my studies covering Criminal Justice and Public Policy topics and pursuing Sustainable Energy and Building Technology in the world of renewable resources, and sustainable designs. An ambitious, resilient, intellectually curious, passionate, and people-oriented individual, always looking for another skill to master, a new trend to explore, new data to analyze, and opportunities to seize in hopes of achieving my full potential.

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