Brad Burns's Linkedin Analytics

With over 19 years of consulting and customer success experience in various industries, I am a seasoned leader who combines data-driven insights, strategic vision, and operational excellence to deliver value for my clients and my company. As the Vice President of Customer Success at Mastercard, I am responsible for the global retention and growth of our SaaS B2B platforms for our Financial Institution partners, generating over $100M in annual revenue. I am passionate about mentoring my team, learning from my customers and colleagues, and advancing the use of analytics and technology to optimize business decisions and outcomes. I have led several high-impact projects and initiatives across different domains, such as network strategy, private equity due diligence, Test & Learn experimentation, and business intelligence. My goal is to leverage my expertise and Mastercard's capabilities to help our customers succeed in a rapidly changing and competitive market.