Checkr, Inc.

Senior Strategic Partner Manager

15Five

15Five is a human-centered performance management platform that creates effective managers, highly engaged employees, and top-performing organizations. From engagement surveys and 1-on-1 tools to performance reviews and OKRs, 15Five is the most complete solution that combines software, education, and community to develop successful managers and unlock peak employee performance. Built using the Positive Product Design™ method, 15Five is the only platform that offers software aligned to the latest positive psychology research. Through it’s HR Superstars community and podcast, 15Five aims to empower every leader to create highly engaged, high-performing organizations by helping people become their best selves.

Technology Partnerships Manager

BambooHR

Oversaw the direction of the Hiring & Onboarding category in the BambooHR Apps Marketplace; managed all live partner accounts in the category (25+), built positive partner relationships and ensured marketplace requirements were upheld

Explored opportunities with potential integration partners, maintained and built partner pipeline, determined fit, evaluated and plans valid integration use-cases, communicated integration build requirements and partner program processes

Managed partner reporting, including partner lead, MRR, and commission reports; used results to evaluate partner performance and to identify areas of improvement, conducted QBRs and ABRs with key partners

Managed and updated partner listings within the marketplace; updated internal partner resources and collateral, conducted in-person partner enablement trainings

Collaborated with internal product and engineering teams, monitored and provided feedback on API needs that would enable partners to build more impactful integrations

Marketplace Partner Specialist 

Solutionreach, Inc.

Managed all of the company’s channel partner accounts; developed positive partner relationships, ensuring an open communication channel for all partner accounts

Provided marketing and communication support for all channel partner accounts

Managed and updated internal channel partner web page, partner slide deck, and partner educational pieces to ensure correct messages were communicated to partners’ members

Developed and executed co-marketing plans including, but not limited to, e-blasts, partner advertorials, partner press releases, joint collateral, and joint events

Oversaw joint marketing plans for each existing partner while identifying opportunities for joint marketing pieces, social media posts, joint blog posts, and other marketing efforts to better establish a presence amongst partners’ members

Tracked new leads and partner sales and reports progress to key stakeholders in a timely manner; works to identify additional marketing and lead-generation opportunities

Strategic Partner Manager

Managed accounts for 17 of company’s top existing channel and integration partners to develop and execute co-marketing plans 

Created joint marketing plans for each existing partner while identifying opportunities for joint marketing pieces, social media posts, joint blog posts and other marketing efforts to better establish a presence amongst partners’ members

Tracked leads and partner sales and reports progress to key stakeholders in a timely manner, worked to identify additional lead-generation opportunities

Strategic Partner Specialist

Built and maintained relationships with on average of ninety accounts at a time while demonstrating a complete product knowledge to support clients in personalizing the software service to fit their individual goals

Effectively trained new and existing clients in the use and implementation of the Solutionreach software while maintaining a retention rate of 90% 

Assisted clients in the design and application of marketing strategies, electronic newsletters, and social media tactics

Client Success Coach

Zions Bank

4 + years’ experience in customer service, sales, marketing, account management and cash handling

Develop and retain long-term client relationships by providing exceptional customer service

Assist clients and co-workers in opening accounts and handling transactions with a positive attitude

Cross-sell and knowledgeably communicate bank products and services to satisfy customers and meet monthly goals

Deliver trusted financial service and maintain customer and company information with confidentiality

Provide fraud protection by following protocol on suspicious activity

Train new hires; offer one-on-one coaching, ensure accuracy in processes, offer tips for effective cross-selling and following bank compliance

Ensure that all company and customer information is securely filed in FileNet, X-Net and AVIVA

Financial Services Representative

Represented Zions’ Bank CEO in corresponding to customer complaints, suggestions and other inquiries

Experience using Allegiance secure mail for internal and external complaint correspondence and secure record retention of resolved complaints

Participated in executive meetings at the Office of the President, offered original ideas to contribute to marketing strategies

Attended monthly press conferences, developed media contacts and reviewed press releases from partnering local businesses

Marketing/Communication Internship

Experienced Strategic Partner Manager with a demonstrated history of working in the computer software industry. Skilled in Strategic Partner Account Management, Partner Marketing, and Customer Success. Strong business development professional with a Bachelor's Degree focused on Communication, Public Relations from Utah Valley University. 

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