Strategyn

I identify data-driven innovation opportunities for high-profile clients in a variety of industries (CPG, financial, medical, automotive, streaming, warehousing, etc.). Learned Strategyn’s ODI process.

I helped develop certification courses and tools for clients. Much more coming soon at ODIpro!

Customer Insights Researcher

Purple

Managing a growing team of UX researchers and customer advocates.

Customer Insights Manager

Prepared for new product launches by consulting with physical product merchandisers on customer needs and wants, with creatives on imagery and copy to be used in marketing, and with designers and digital product managers to prepare online product sales pages.
Reduced consumer confusion by performing rigorous testing of mattress line to improve language and imagery used on the category and product pages. Products are more differentiated and customers are more confident in their selections.

UX Researcher and Strategist

Consulted with designers and product managers and independently led research projects on behalf of the eCommerce department. Established ongoing customer interviews and design testing systems.

Harris Inquiry

I am passionate about helping people do applied social science research faster and better. I am an expert in user experience (UX) research, surveys, interviewing, focus groups, data analysis, and design work. I can advise in research methods, as well as in the use of specific applied research tools such as Qualtrics, SPSS, Stata, Excel, and Adobe XD. I can also advise on new product development research.

Freelance Researcher

Boncom

•	Managed internal and external data collection to steer rebranding a large choir, including new logos, taglines, organizational values, purpose statements, and brand promises.
•	Informed creative strategy for Utah Department of Health initiatives:
   o	Live On, suicide prevention campaign
   o	Stop the Opidemic, substance abuse resources and support
   o	Zero Fatalities, safe driving initiative
•	Researched expected offerings, naming, logos, style and tone for a new app and in-person experience. Organized and launched beta tests with recurring panel of app users. Informed web experience design.
•	Supervised research for an online university to understand its students, motivations for enrolling, current experiences, and marketing opportunities.
•	Directed research to guide management transfer of LDS Church historic sites. Produced clear guiding principles for the Historic Sites Division and creative recommendations for improved visitor experience.
•	Conducted ground-breaking visitor experience research among non-member “secret shopper” visitors to the a church. Pilot tested new church products intended to help welcome newcomers and visitors.

Senior Researcher

The Church of Jesus Christ of Latter-day Saints

•	Strengthened interdepartmental relationships while coordinating multi-phase international test pilot for youth activity program. On-time global implementation lauded by executives as “miraculous.”
•	Directed international pilot research for new seminary curriculum to guide development. Evaluated implementation fidelity and objectives and offered human-centered recommendations.
•	Strengthened interfaith partnerships by leading an international study to explore messaging for new publication for use in humanitarian efforts in minority-Christian countries, highlighting shared values.
•	Provided qualitative and quantitative feedback regarding missionary mobile device training. Piloted mobile device roll-out leading to fully operational global program with more effective proselyting and fewer behavior problems.
•	Provided insights into convert retention by designing a longitudinal study to identify when and why individuals stop attending, with actionable suggestions.
•	Administrated Qualtrics license for over 1,500 employees. Consulted across organization on survey design and methodology. Developed standard procedures for research division to oversee studies throughout organization.

Study Lead

Research conceptualization and design, survey design, data analysis, consultation with clients and users of research products, writing and reporting. Study leadership. Experience with market research, product evaluation, employee feedback surveys, user experience research, and data management. Experience with international data collection in Latin America, Oceania, and Africa.

Researcher

Brian D. Harris

Individualized assistance in learning basic statistical theory and methods.

Statistics Tutor

UC Irvine

Taught classes and led discussion sections on probability and statistics as well as research methods and research design.

Graduate Teaching Assistant

Brigham Young University

Taught the course "Data Analysis and Presentation" in the Sociology Department. Taught two summer term courses using my own syllabus and presentation materials.

Instructor

I researched political polarization in online forums, as well as connections between marathon running, family, and gender.  I also worked on projects related to education and immigration.

Research Assistant

I am an applied researcher with a background in academic social science and statistics. I have experience in the fields of product evaluation, UX design and research, and market research. I am well-versed in both qualitative and quantitative research techniques. I am skilled at research design, survey design, interviewing, journey mapping, design thinking, and all types of analysis. I have worked internationally and alongside colleagues from the fields of advertising, computer science, history, philosophy, psychology, social work, anthropology, geography, political science, and family studies, giving me a broad repertoire of cultural understandings from which to draw in my work. I have worked with creative agencies and research contractors to ensure the satisfaction of clients. I have extensive experience with products, programs and curricula from concept testing and development through evaluation, always with an eye toward consultation and improving the human-centered user experience.

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Brian Harris 💭's Linkedin Analytics

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