Department of Justice

• General clerical work e.g. filing, photocopying, answering/making telephone calls, dealing with emails, reception desk duties, etc. under the supervision of a designated manager;
• Supporting line-managers and colleagues;
• Working as part of a team in delivering services;
• Communicating and dealing with the public/customers e.g. responding to queries and providing information face-to-face, by telephone or via email;
• Providing the highest quality standards in customer service;
• Using Information Technology on a daily basis, e.g. word processing, spreadsheets, database, email and internet;
• Maintaining high quality records in a thorough and organised manner;
• Checking all work thoroughly to ensure it is completed to a high standard;
• Carrying out routine accounts work;
• Approaching work in a careful and methodical manner, displaying accuracy at all times, even when conducting routine/repetitive work.
• Any other duties deemed appropriate.

Clerical Officer

Concentrix

• Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content

• Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site
Becoming and remaining knowledgeable about client’s products and community standards
• Using market-specific knowledge and insights to find scalable solutions to improve the support of our community of users

• Gathering, analysing, and utilizing relevant data to develop ways to improve the overall user experience

• Recognizing trends and patterns and escalating issues outside the company policy to the global team

• Identifying inefficiencies in workflows and        suggesting solutions

Content Moderator

permanent tsb

• Working at the Legal & Securities department in an office administration role.
• Responsible for verifying and linking customer accounts strong emphasis on data entry attention to detail.
• Dealing with daily Copydocs spreadsheet on a 24 hour turnaround.
• Integrated use of multiple bank systems and applications.
• Checking Incoming title deeds are completed fully and comply with departmental guidelines.
• Assisting AMU with pre-litigation queries.
• Checking deeds out to solicitors and behalf of CRE project.

General Administrator

To provide an excellent customer service experience for our customers
Keep our service promise, demonstrating a positive and helpful approach to customers at all times.
Beat customer expectations, e.g. through continuous improvement, prevention of error recurrence, etc.
Take responsibility in resolving any customer complaints.
Be an active member of the customer service team.
Work closely with your team mates to ensure procedures are followed

Customer Service Advisor.

Mater Private Hospital

Management Patient Admission Claims that have not been paid by the patients Private Healthcare. 

Liaise with the Insurer, Medical Records Department, Consultants, Patients GP's & Patients with a view to arrange payment of outstanding claim, by satisfying the outstanding requirements of Insurer regarding those claims or otherwise billing to the patient.

Processing the payment file received as part of the Insurers monthly remittance, including
reconciliation to the amount received & allocation of payments to claim.

Reconciling Patient Accounts and arranging refunds of patient overpayment.

Financial Administrator

Masterlink Logistics

Picking and packing, labeling, scanning, sorting, preparing orders ( drinks).

Warehouse Operative

IMSCAN (Ireland) Limited

Data Entry of key data from scanned images; In-house Document Management System; Images will contain handwritten data and the standard of hand writing will vary

Data Administrator

Wincanton

To pick and pack orders
To work efficiently and effectively as part of a team
To keep work area clean and tidy
To maintain high levels of Health and Safety standards
To achieve the targets and job standards set out by Team Leaders/Supervisors
To be communicative between Team Leaders/Supervisors
To be adaptable and flexible in your approach to work
To perform any reasonable request from Team Leaders/Supervisors

Warehouse Operator

Stack's Pharmacy

• Processing Dead Stock Lists
• Processing of Short date Stock Lists
• Data Entry of Manual Prescriptions
• Compare Your Claims Software
• Drug Payment Scheme (DPS) New Patients Reporting: managing the DPS new patient listing and ensuring all new patients on DPS are registered with the HSE.
• Novel Oral Anticoagulants (NOACS) Reporting (Data Entry): going through the payment lists, entering details into the pharmacy application suite to determine, have they been approved for NOACs medication.

Claims Administrator (Internship)

BancTec

Processing a large volume of payment instructions daily. 
Preparing work for processing. Receipting incoming work. 
Manage queries. 
Data entry. 
Undertake other duties as required.

I have over 20 years Administration and Data Entry experience within an office environment, and worked in Health, Market Research and Banking Sectors. With proficiency in most MS office packages, including Microsoft Word, Excel, Access and Outlook. Also SPSS and Oracle. 

I have very strong attention to detail, highly energetic. Always willing to learn and take new ideas on board. I am ambitious, hardworking and honest. And  enjoy working in very busy, high pressure and fast environments.

INTERESTS & ACHIEVEMENTS:
• Avid Dublin GAA fan with season ticket. I also take interest in darts, soccer, golf, and snooker
• Swimming, (Gael Medals)
• Lifesaving (Certificates up to and including Inter Certificate)
• City Guilds Certificate
• Manual Handing Certificate


Always willing and looking to meet new peers. Please send a invitation and I’d be delighted to accept  you all onto my network.

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