Salesforce

- Drove sales cycles for Salesforce solutions within the Aerospace and Defense (A&D) and GovSI industries.
- Partnered with Account Executives to understand customer business challenges and translate them into compelling Salesforce solutions, including GovCloud, Sales Cloud, Service Cloud, Experience Cloud, Agentforce, Mulesoft, Slack and others.
- Crafted technical proposals and influenced deal strategies for large-scale enterprise transformations.
Conducted in-depth needs assessments and discovery sessions with key stakeholders at A&D companies, including C-level executives, program managers, and technical leads.
- Led workshops and technical discovery sessions with customers and strategic partner companies to align Salesforce’s capabilities with government and defense requirements, ensuring compliance with security and regulatory standards (e.g., FedRAMP, ITAR, EAR, IL4, IL5).
- Developed and delivered tailored product demonstrations, presentations, and proof-of-concept (POC) solutions showcasing CRM, AI-driven analytics, and secure cloud solutions for A&D enterprises and federal contractors. 
- Advised clients on leveraging Salesforce Government Cloud and industry-specific accelerators, driving adoption of automation, predictive analytics, and secure collaboration tools.
- Provided integration architecture expertise, designing and recommending scalable, secure, and compliant integrations between Salesforce and key enterprise systems (ERP, PLM, MES, and legacy on-premise applications) using Mulesoft, REST/SOAP APIs, OAuth, and middleware solutions.
Built and maintained strong relationships with key decision-makers and technical personnel at customer organizations, facilitating effective collaboration and ensuring alignment on vision, strategy and customer projects.
Responded to RFPs/RFIs, crafting compelling and technically sound proposals that addressed specific customer requirements and highlighted the competitive advantages of Salesforce.

Lead Solution Engineer - Aerospace & Defense, GovSI

Collins Aerospace

-Lead Architect for Salesforce.com implementation across six diverse business units and central functions post Rockwell Collins and UTC merger.
- Primary architect for HR, Finance, Sales and Service Solutions
- Advocate for business change and modernization, aligning to industry best practices to reduce technical debt and drive cost efficiencies and growth potential.
-Lead evaluations of enterprise software and working directly with vendors and leaders to craft solutions and drive implementations.
- Collaborating with a wide variety of IT and business personnel across technology and business realms.
- Mentoring employees and providing guidance to facilitate their personal and career development.
- Research new technologies and industry trends to facilitate strategy development.  Attended multiple conferences to assist in this endeavour such as AWS ReInvent, Gartner Enterprise Application Strategy, Salesfocre’s Dreamforce.
- Create and define vision and area of focus to drive business goals & objectives.
- Provided comprehensive consultation to management regarding long and short range business requirements and recommend innovations which anticipate the future directions of both business and information technology.
- Responsible for developing solutions to a variety of problems of large scope and complexity. Help established IT standards, policies and practices.
- Reviews and approves final solution design and implementation plan to ensure adherence to established technical standards and satisfaction of business requirements.
- Ensure Strategic Business Focus:  Thoroughly understands organizational priorities and the business drivers; understands day-to-day operations of the business including technology & product roadmaps. Ensures solution alignment with solutions and technology Roadmaps.  Understands industry best practices, regulatory requirements, researches industry benchmarks and applies these to internal road maps & solutions

Associate Director - Enterprise Architecture

Rockwell Collins

• Provides comprehensive consultation to management regarding long and short range business requirements and recommends innovations which anticipate the future directions of both business and information technology. 

• Develops solutions to a variety of problems of large scope and complexity. Establishes IT standards, policies and practices. Oversees completion of assigned projects and goals.

• Drive standardization hardware and software platforms setting the buy, sell, hold" recommendations across the various platforms. 

• Establish and ensure the strategic alignment of architectural standards and guidelines with business direction. 

• Reviews and approves final solution design and implementation plan to ensure adherence to established technical standards and satisfaction of business requirements. 

• Retains the authority on the architecture designed to address business problems. 

• Ensure Strategic Business Focus:  Thoroughly understands organizational priorities and the business drivers; understands day-to-day operations of the business including technology & product roadmaps. Ensures solution alignment with solutions and technology Roadmaps.  Understands industry best practices, regulatory requirements, researches industry benchmarks and applies these to internal road maps & solutions.
 
• Satisfy Customer: Manages customer expectations and delivers on commitments. Engages customers across enterprise in finding best solution.

Principle Enterprise Architect

SmartLead

Summary: A product champion and corporate sponsor that will constantly redevelop and reinvent our product vision. Responsible to plan and direct all corporate initiative to continually improve our products, integration capabilities, integrated product solutions

Essential duties and responsibilities:
•     Provide proven experience in overseeing the direction, development, and implementation of IT projects and software solutions, including the sponsorship, promotion and implementation of the Agile Development framework across the AdTrack product and business development lifecycle.
•	Direct and coordinate teams responsible for software development, testing and support, software deployment and maintenance, software integration and 3rd party integration relationships.
•	Build an efficient development team consisting of existing disparate individuals and skill sets
•	Turn around struggling development projects providing focus, direction and guidance
•	Facilitated the adoption of Agile business principles in non technical business units for efficiency, visualization of work and work flow improvements company wide.
•	Design, implement, manage and support an integrated technical and business change management best practice.
•	Collaborate with senior level management to develop projects, project budgets and timelines. Accept responsibility for obtaining goals related to those initiatives.
•	Developed Mobile strategy and oversaw implementation using a responsive design for various device use within our latest platform.

Vice President, Application Development

hibu

• Manage all aspects of software development activities related to data management and content management platforms to ensure quality delivery and platform ongoing operations to support current and emerging markets

• Facilitate implementation of agile development practices throughout the organization

• Oversee an annual budget of $10M consisting of employees, development costs, systems maintenance and deployment

• Built a taskforce from 21 employees to 42 employees in various international locations with zero turnover 

• Created a Sales Force Automation process that took the organization from zero electronic orders to 98% electronic orders over the course of one year, resulting in millions of dollars in saved postage, reorganization of personnel to increase efficiencies and nearly eliminating pricing errors by the sales force –  saving over $40M in lost revenue in the first year alone

• Developed Mobile strategy and oversaw development and prototype of iOS and Android based applications.

Senior Manager Application Development

Yellowbook

Led teams to develop and enhance a variety of sales tools, interfacing with legacy systems, to create modern web applications for business efficiencies which utilized technologies that needed little to no training or explanation

• Manage an annual budget of $2M in resources for staffing, development and deployment project costs, and systems maintenance

• Collaborated with project managers and stakeholders to prioritize product enhancements and defects, then worked with QA teams to ensure that product was thoroughly tested and the issues were fed back to the development team through a prioritization process

• Presented highly technical project progress reports both in person and through web-conferencing to non-technical upper management in a manner so they could grasp the projects’ achievements, advancements and timelines

Manager of Software Development II

Managed a team of developers and QA personnel to deliver IT projects focused on sales systems and corporate intranet development on time and on budget 

• Built a highly skilled development team by recruiting, hiring, training, mentoring, and inspiring high performers

• Assigned and prioritized work to the development team based on the strategy laid-out by senior management

Manager of Software Development I

• Utilized new and multi-platform software languages and component architecture to perform programming tasks to support the business systems of Yellowbook USA

• Created a web based system interface to the legacy database “green screen” application that allowed customer service and sales to easily interact with the same system remotely from offices around the US and production personnel based in India

• Designed and implemented an artwork submission and proofing system, integrating a BPM (business process management) workflow, and collaborating with off-shore development to integrate it seamlessly into the web systems

Software Architect

• Carried out highly complex programming tasks to support the business systems of Yellowbook USA by analyzing business needs and designing J2EE solutions to meet those needs

• Performed project management responsibilities – leading team meetings and providing technical guidance and leadership to development teams

• Mentored other developers with little to no familiarity with web or java development and transitioned them from other programming disciplines

Lead Developer

McLeodUSA

• Performed system level analysis, design and documentation which included developing, testing, implementing, and maintaining software applications

• Served as a mentor for fellow developers and led developmental teams of 3-4 individuals on various projects

• Automated the sales office transfer process by designing a website to work simultaneously with the HR systems to allow the sales force to easily collaborate with the corporate office

• Monitored the HR system to validate it remained up-to-date to ensure employees’ mailings and particularly paychecks were received at the correct locations

Programmer Analyst II

• Wrote and tested computer programs from specifications, maintaining project progress reports and providing updates to management

• Analyzed systems, design, and implementation tactics across aspects of a project

• Formed a web development initiative within the company and led its success – eventually the entire development team began to work on web based solutions with my guidance

• Expanded the company intranet project and began producing dedicated applications for various departments

Programmer Analyst I

• Produced technical manuals for internally developed applications as well as commercially available programs

• Developed technical training courses and presented the material – traveled to every sales office to provide training to each sales manager on custom business software

• Resolved hardware and software issues for all major operating systems including Mac OS, Windows 95, Windows NT, & IBM AS/400

• Created the first corporate intranet – designing, developing and administering the sites utilizing IIS, HTML, ASP and FrontPage

• Conducted quality assurance by application testing and debugging on internally developed applications

Technical Training & Support Services Specialist

A technical sales expert and cloud evangelist.  Repeatedly successful in leading teams and initiatives,  developing enterprise solutions to provide business value through increased efficiencies, revenue opportunities and reduced expenditures. Offers expert performance and leadership in solution architecture, cloud strategy,  and sales execution.

Specialties: Enterprise & Solution Architecture • Sales Solution Engineering • Cloud Architecture & Migration, Strategy & Adoption • Leadership & Personnel Management • Communication & Presentation • Software Engineering & Integration

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