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Professional Experience Responsible for bridging communication between QA and Functional and Development teams. I am the point of contact for the QA Lead and own the coordination of test case accuracy and Teams channel communications. Prior to joining Gallagher, worked in B2B eCommerce for a global broad line distributor for over a decade specializing in Product Information, product lifecycle maintenance, Digital Asset Management, and process and systems improvements. This experience influences standard collaborative efforts to provide internal and external client satisfaction by delivering data-driven solutions. Experience in acquisitions, systems integration, training and onboarding. Strengths include attention to detail, strong interpersonal skills that facilitate problem solving and proactive identification of future needs. She is able to learn and teach complex processes and systems with ease. Delivers quality service and professional results. Currently CAPM certified.
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Content Inspiration, AI, scheduling, automation, analytics, CRM.
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