Bridget Johnson, CAPM's Linkedin Analytics

Professional Experience Currently responsible for supporting the Client Manager in facilitating day-to-day client service support by maintaining the client’s online document storage and plan database content to comply with industry and Professional Standards. Acquired extensive knowledge and experience working with many types of employers. Well versed in professionalism and leadership with a focus on continuous improvement and client retention. Respected contributor on enhancements for systems and process improvement projects. Prior to joining Gallagher, worked in B2B eCommerce for a global broad line distributor for over a decade specializing in Product Information, product lifecycle maintenance, Digital Asset Management, and process and systems improvements. This experience influences standard collaborative efforts to provide internal and external client satisfaction by delivering data-driven solutions. Experience in acquisitions, systems integration, training and onboarding. Strengths include attention to detail, strong interpersonal skills that facilitate problem solving and proactive identification of future needs. She is able to learn and teach complex processes and systems with ease. Delivers quality service and professional results. Currently Nevada State licensed for Property & Casualty Insurance and scheduled to receive CAPM certification in the coming weeks.